System Administrator 3

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting.

M9 Solutions is seeking a System Administrator 3 to work on-site in support of a government contract for a client located in Charleston, SC. An active Top Secret clearance is required.

Responsibilities

• Monitors, maintains, and tests Physical Access Control, CCTV, PSIM, and other electronic security systems and supports implementation, troubleshooting, and maintenance of Information Technology (IT) systems in support of endpoint devices.
• Provides Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems and supports the escalation and communication of status to client management and internal customers.
• Manages physical security system support to meet service level agreements.
• Configures and manages Windows operating systems and installs/loads operating system software.
• Performs desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
• Analyzes security system infrastructure performance and recommends improvements.
• Troubleshoots, maintains integrity, and configures components along with implementing operating system enhancements to improve reliability and performance.
• Provides detailed analysis and feedback to client management and internal customers for escalated tickets.
• Performs IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
• Applies Security Technical Implementation Guides (STIGs) to Windows-based operating systems (servers and workstations).
• Implements and maintains sophisticated enterprise Windows Active Directory architectures.
• Performs daily operations to include Active Directory management, monitoring, and reviewing system logs.
• Configures and maintains virtual hypervisors to include VMware and Hypervisor.
• Deploys, configures, and maintains Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen Desktop.
• Installs, configures, and maintains third-party applications.
• Installs, configures, and maintains highly available SQL database engines.
• Deploys and maintains storage platforms similar to Dell EqualLogic and Dell Powervault.
• Analyzes requirements of future deployments and makes recommendations for IT infrastructure including all hardware and software required to fulfill those requirements.
• Performs root cause analysis on significant issues across all tiers of support.
• Performs preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
• Develops new system and application implementation plans to include testing procedures and ensuring operational reliability.
• Stays current with technological developments and makes recommendations for ways to take advantage of new and emerging technology.
• Creates technical documentation such as standard operating procedures (SOP) and as-builts for both technical and non-technical audiences.
• Trains system users and other system support personnel as needed.
• Performs all duties with minimal direct supervision.

Required Skills and Qualifications

• Top Secret security clearance.
• Bachelor's degree and 5+ years of progressive experience, or Associate's degree and 8+ years of progressive experience, or HS diploma or equivalent and 10+ years of progressive experience.
• U.S. citizenship is required for this role.
• System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
• 5+ years of experience programming/administrating Physical Access Control Systems.
• Demonstrated previous experience effectively managing small teams.
• Demonstrated understanding of Windows patching and vulnerability remediation.
• Demonstrated advanced knowledge of Windows Active Directory hierarchy and implementation.
• Basic knowledge of large-scale networking, VLANs, and routing.
• Reliable attendance at customer site during work hours required by customer.
• Ability to work flexible shifts that include nights, weekends, and holidays as needed.
• Minimum of Security+ Certification, CASP, or CISSP certification.
• Demonstrated background working with multidisciplinary teams.
• Demonstrated time management and organization skills to meet deadlines and quality objectives.
• Proficient in MS Excel, Word, Visio, and PowerPoint.
• Ability to travel up to 10% annually.

Preferred Skills and Qualifications

• Proficiency with ACAS and HBSS and mitigation strategies.
• Assessment, mitigation, and closure of network vulnerabilities and vulnerability management using eMASS.
• Experience applying STIGs to servers, databases, applications, and other hardware using Security Readiness Review (SRR) tools (scripts and ACAS).
• Excellent understanding of the federal RMF lifecycle and NIST 800-53 controls implementation.
• Awareness of NIST Special Publication 800-82, Guide to Industrial Control Systems (ICS) Security and UFC 4-010-06 Unified Facilities Criteria (UFC) Cybersecurity of Facility.

Full-Time Employee Compensation

• M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law.
• M9 Benefits -  https://m9solutions.com/why-join-m9/#our-benefits

Salary Range

$60,000—$180,000 USD

M9 Solutions, LLC (M9) is a Federal subcontractor and complies with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). M9 also adheres to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), ensuring equal opportunity for protected veterans. If you wish to voluntarily share that you are an individual with a disability, you are welcome to do so at any point in the application or employment process; M9 does not require this information, and it will not affect your candidacy. If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department at  [email protected]  or 703-936-0880.

M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents. 

With 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diverse perspectives in driving the vision of the company.