Control Room Operator

With safety as our guiding principle, we perform project maintenance for our clients.Generous paid time off benefits, new hires start at 104 hours of PTO + 2 floating holidays, prorated based on date of hire.We have great benefits starting on your first day – check them out below!

Immediate opening available:

2nd shift available, 6pm-6am

We are Best People, Best Systems, Best Results; we bring people together who share our values and help them discover and achieve their potential. Our Cultural DNA is what differentiates us from other organizations. We believe that being good is for someone else, we resolve to be great! We make each other look great by having each other’s back! Our foundation and strength are found in our core values:

Trust | Integrity | Responsibility | Community | Excellence

About Us:

MacLellan Integrated Services is a dynamic and rapidly growing organization offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Water Treatment Management to a broad range of business partners across North America.

About You:

As the Control Room Operator, you are part of Best People. You play a critical role in supporting facility and maintenance operations by coordinating work orders, scheduling resources, and ensuring timely communication between maintenance teams, contractors, and leadership. Utilizing our Best Systems, including the computerized maintenance management system (CMMS), you help minimize downtime, support safe operations, and ensure work is completed efficiently and in compliance with all safety and regulatory requirements. Because the Control Room Operator is committed to excellence, you proactively identify potential scheduling conflicts, prioritize urgent needs, and help deliver Best Results.

Control Room Operator Duties and Responsibilities:

Receive, review, prioritize, and dispatch maintenance work orders using the CMMS.

Coordinate and assign work to maintenance staff and contractors, ensuring clear communication of scope, location, and safety requirements.

Plan and schedule preventive maintenance activities to reduce downtime and extend the life of equipment and facilities.

Respond quickly to emergency maintenance requests to minimize operational disruptions.

Track materials, labor hours, and costs associated with work orders and assist with reporting for management.

Monitor inventory and supply levels; coordinate with vendors to replenish parts, equipment, and uniforms as needed.

Maintain accurate documentation, logs, and reports to ensure compliance with safety standards and regulatory requirements.

Provide regular updates to leadership regarding open work orders, scheduling conflicts, and resource allocation.

Participate in after-hours call-out rotation for urgent dispatch needs.

Perform other related duties as assigned.

What are the Control Room Operator skills necessary for success?

Strong organizational and time-management skills with the ability to prioritize competing demands.

Excellent verbal and written communication skills.

Proficiency with CMMS platforms and basic computer applications.

Ability to remain calm and make sound decisions in emergency or high-pressure situations.

Strong attention to detail and commitment to safety and compliance.

Ability to work collaboratively with maintenance teams, contractors, and leadership.

What education and experience are needed for a Control Room Operators success?

Previous experience in maintenance coordination, dispatching, facilities operations, or a related role preferred.

Familiarity with preventive maintenance programs and work order management.

Experience working in an industrial, commercial, or critical facility environment.

Willingness to work weekends, holidays, and participate in on-call rotations as required.

Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

What can you expect in return for your commitment to MacLellan?

You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. We take our work seriously, but not ourselves.

In addition to a great culture, you can expect these great benefits:

Medical, Dental, Vision, and Life Insurance coverage beginning on the first day of full-time employment

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

401(k) eligibility the first day of the month following hire

5% company match after 6 months

Company match immediately vested

Generous Paid Time Off (PTO) including floating holidays and paid company holidays

Optional Life Insurance

Weekly Pay

Employee Referral Bonuses — get paid to bring your friends!

Paid Volunteer Time Off for Community Service

Come join our team and let’s build something great together!