P2P Systems Administrator

Macmillan is seeking a detail-oriented and technically skilled P2P Systems Administrator to support the optimization and maintenance of our Procure-to-Pay (P2P) technology ecosystem. In this role, you'll serve as a key technical resource for our Accounts Payable and Procurement teams, managing day-to-day system operations while enabling strategic business initiatives.

This is an excellent opportunity for someone with systems administration experience who wants to make an immediate impact in an operations environment. You'll work at the intersection of technology and business, translating functional requirements into technical solutions while supporting three integrated platforms that are critical to our vendor management and payment processing.

What You'll Do:

System Administration & Maintenance

• Serve as the primary administrator for our P2P technology stack, including Xflow, Concur, and Tipalti platforms
• Manage user provisioning, role assignments, and approval authority hierarchies across all platforms, ensuring appropriate access controls and compliance with segregation of duties (SOD) requirements
• Monitor system health, batch processes, and data synchronization between integrated platforms and our SAP core system
• Troubleshoot system errors, workflow bottlenecks, and integration failures; serve as the first point of contact for escalations and coordinate with software vendors for technical support
• Ensure compliance with company controls and policies by maintaining proper segregation of duties, access controls, and comprehensive audit logs across all P2P systems; support internal and external compliance audits

System Integration & Implementation Support

• Support technical setup, configuration, and testing for new P2P software applications, module expansions, and platform upgrades
• Assist with User Acceptance Testing (UAT) planning and execution, including test case development and regression testing
• Partner with Central IT and Enterprise Architecture teams to ensure all implementations meet company security standards and data governance protocols
• Create and maintain technical documentation, including system architecture diagrams, standard operating procedures (SOPs), and troubleshooting guides

Process Optimization & Continuous Improvement

• Partner with Accounts Payable, Travel & Expense, and Procurement leadership to understand business requirements and recommend technical solutions
• Support the standardization of master data across platforms, including vendor master maintenance, GL coding structures, and cost center alignment
• Identify process inefficiencies and recommend system configuration enhancements to improve workflow automation and reduce manual intervention
• Participate in continuous improvement initiatives that enhance system reliability, user experience, and operational efficiency

What You'll Bring:

• Associate's degree or higher preferred
• 3-5 years of experience in finance systems administration, ERP support, or related technical operations role
• Hands-on experience administering enterprise software platforms (ERP, procurement, expense management, or payment systems)
• Strong problem-solving skills with ability to troubleshoot technical issues independently and escalate appropriately
• Excellent written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders
• Demonstrated attention to detail and commitment to data accuracy and compliance
• Proficiency with Windows and/or Linux operating systems
• Ability to work with structured data, SQL databases, and system logs

Preferred Qualifications

• Experience with SAP or similar enterprise resource planning (ERP) systems
• Experience administering workflow automation or business process management (BPM) software
• Familiarity with Procure-to-Pay (P2P) systems such as Ariba, Xflow, Concur, or Tipalti
• Experience with API integrations or data synchronization between multiple systems
• Knowledge of SOD compliance, audit logging, and RBAC (role-based access control) concepts
• Experience supporting User Acceptance Testing (UAT) or system implementations
• Certification in relevant systems administration or IT fundamentals
• Understanding of accounts payable, procurement, or finance operations

What We're Looking For

• A self-starter who takes ownership of technical issues and sees them through to resolution
• Someone comfortable learning new systems quickly and adapting to a fast-paced operations environment
• A collaborative team player who communicates effectively with both technical and business stakeholders
• An individual who values accuracy, follows documented procedures, and maintains strong audit trails
• Someone with a growth mindset who is eager to deepen technical and domain expertise

Salary range: $60,000 - $70,000

FSLA status: Non-exempt

This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations.

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.

Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.