Experience Design Principal

Our Experience Design Principals lead and deliver complex client engagements across our public sector portfolio. Sitting within the Experience Design Practice in our Strategy & Design Service Line, they work alongside leadership peers in Advisory & Change and Product & Innovation to deliver holistic outcomes.

We're looking for "T-shaped" experience design leaders whose careers have been built around designing digital products and user experiences, with expertise rooted in hands-on practice. You will bring a deep mastery of your core design craft alongside a broad, practical understanding of the wider User Centred Design (UCD) landscape. You will have a strong working understanding of our capabilities and the techniques used across our practice - including visual design, user research, content design, service design principles and UX.

We believe that great delivery stems from:

• A deep understanding of user needs and behaviours, keeping accessibility and citizen outcomes at the heart of everything we build.
• The ability to align user needs with client goals, technical constraints or opportunities, and commercial requirements.
• The ability to articulate this alignment as a clear, powerful, and inspiring service vision.
• Strong consulting and practice craft skills to realise that vision collaboratively.
• Agile leadership, enabling cross-functional teams to implement effectively in a changing environment.