Infrastructure Engineer

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:

Application Deadline:

Salary Information:

(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)

Department:

Job Description:

Madison College is seeking an Infrastructure Engineer to join our Desktop Infrastructure team within Technology Services. This position provides technical leadership in the management, deployment and security of enterprise desktop environments to ensure a stable, standardized and secure computing infrastructure. Success in this role involves troubleshooting complex technical issues, optimizing system performance, managing software distribution and implementing security measures to enhance operational efficiency. This position contributes to institutional objectives by aligning technology solutions with organizational needs, improving system reliability and supporting an effective technology experience for faculty, staff and students.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions.

REQUIRED DOCUMENTS (2)

1. Cover letter

2. Resume

Failure to include these documents with your application submission will render your application ineligible.

This position will be opened until filled, with a first review date of October 25, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

This is a full-time, exempt, year-round position based at Madison College's Truax Campus in Madison, Wisconsin. The current work arrangement is a hybrid schedule of two days onsite and three days remote; however, remote work flexibility may be expanded based on business needs, job responsibilities, and college policy. Candidates must reside within, or be willing to relocate to, a reasonable commuting distance of the Madison College district to support onsite responsibilities as needed. Relocation reimbursement is not provided for this position.

Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS). Newly hired staff serve a one-year introductory period.

Duties/Responsibilities:

• Leads the design, implementation and maintenance of enterprise desktop solutions, ensuring stability, security and efficiency across physical and virtual environments.
• Manages application deployment by planning, testing and optimizing software configurations to support a standardized and functional desktop infrastructure.
• Enhances system performance and security by monitoring endpoint environments, troubleshooting complex technical issues and implementing updates, patches and security policies.
• Supports enterprise desktop operations by overseeing multi-tiered infrastructure, integrating third-party applications and ensuring high availability for critical systems.
• Provides expert consultation and advanced troubleshooting to resolve escalated technical issues, minimizing disruptions and ensuring operational continuity.
• Leads technology initiatives by evaluating emerging tools, recommending new solutions and aligning desktop services with institutional and security best practices.
• Develops and maintains technical documentation and standardized procedures to improve system administration, deployment efficiency and team collaboration.
• Supports training and development efforts by mentoring team members, guiding best practices and ensuring software deployment strategies align with business and academic needs.
• Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.

Knowledge, Skills & Abilities:

• Knowledge of enterprise desktop environments, including operating systems, virtualization technologies, software deployment and endpoint security.
• Knowledge of software distribution methodologies, patch management and security compliance.
• Knowledge of endpoint management software, including deployment and lifecycle management of operating systems and applications across endpoint devices.
• Knowledge of networking concepts and technology, including protocols, connectivity troubleshooting and network security.
• Skill in troubleshooting and resolving complex technical issues related to desktop applications, system configurations and third-party integrations.
• Ability to lead desktop engineering initiatives, assess emerging technologies and align deployment strategies.
• Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
• Skill in effectively and respectfully communicating with others.

Minimum Qualifications:

• Bachelor's (or Associate's AND equivalent relevant work experience or certifications)
• 4 + years of relevant, professional, progressive work experience

Madison College does not offer visa sponsorship. Due to non-participation in the E-Verify program, we are also unable to consider candidates on OPT/CPT.

If you are experiencing application issues, please contact us at the Talent Acquisition email [email protected] or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221