Madison Mobile Collections - Supervisor, Donor Services
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Sep 23, 2026.
Our Donor Services Supervisors work right along with the rest of the phlebotomy team. You will be fully training on the entire blood collection process including donor registration, screening, physical, and phlebotomy. The Supervisor will perform daily supervisory responsibilities such as interviewing, hiring, and performance management of your assigned team members. Supervisors work under the directions of the Manager to ensure overall compliance to policies and procedures and adherence to quality standards. Additionally, the Supervisor provides coaching and motivation to their team to provide excellent customer service and donor satisfaction. Supervisors may be called upon to drive our fleet vehicles when needed, including box trucks.
This is a Full Time/30+ position working 30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends.
What does it take to change the world with us?
Customer service experience
Previous supervisory or management experience
Strong leadership skills
Enjoy working with the public
Have a good, stable work history
Understand the importance of following standard operating procedures
Healthcare experience is a plus
Be able to train away from home for up to two weeks at a time
Be able to work a varied schedule including days, evenings, and weekends
Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier
Hold or be able to obtain a DOT Medical Certification Physical card
Pre-employment background check, drug screen, and motor vehicle report are required.
What does this change mean for you?
Industry leading pay rates including shift premiums and weekend pay
Paid training
Advancement opportunities
On Demand Pay
An opportunity to make a difference in your community
An excellent benefit package:
Generous paid time off that begins to accrue on your first day of employment.
Medical, Dental, and Vision insurance plans
Free Life Insurance
401K with employer match
Health Savings Account
Flexible Spending Account
Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
Doctor on Demand
Employee Referral Bonus Program
Tobacco Cessation Reimbursement
Health Club Reimbursements
Employee Savings Programs for discounts on various goods and services
For more information on our benefits click this link or copy and paste it into your web browser: https://flimp.live/ImpactLifeBenefitShowcase#welcome
If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference.
Some jobs change your life. Others change the world. At ImpactLife, we do both.
IND1