Logistics & Services Associate

Key Responsibilities

• Build strong and sustainable relationships with customers, suppliers, transporters, and internal stakeholders to ensure smooth Milk Run operations.
• Act as the primary point of contact for all Milk Run transportation activities and ensure timely resolution of issues, escalations, and service-related concerns.
• Monitor daily Milk Run schedules and ensure on-time vehicle placement, route adherence, supplier pickups, and plant deliveries.
• Coordinate closely with suppliers, SCM teams, plants, and transport partners to ensure uninterrupted material flow and JIT deliveries.
• Conduct daily operational reviews with SCM, suppliers, and transporters to track critical pickups, pending shipments, and line-feeding requirements.
• Develop and implement Milk Run route plans, vehicle utilization strategies, and capacity optimization initiatives.
• Convert customer demand forecasts into transportation and vehicle deployment plans to support production requirements.
• Ensure effective coordination of multi-supplier pickups and consolidation activities while maintaining defined transit timelines.
• Monitor transporter performance against agreed KPIs such as vehicle utilization, on-time pickup, on-time delivery, route compliance, and cost efficiency.
• Manage daily shipment tracking and proactively address delays, vehicle breakdowns, shortages, and emergency transportation requirements.
• Maintain DSRs, route performance reports, vehicle utilization dashboards, and other operational MIS reports.
• Coordinate with transporters for timely invoice submission, reconciliation, and payment processing.
• Liaise with Finance and Procurement teams to ensure timely release of transporter payments and resolution of billing discrepancies.
• Drive continuous improvement projects focused on route optimization, freight cost reduction, vehicle utilization, and transportation efficiency.
• Work closely with loading and unloading teams at supplier and plant locations to ensure smooth material handling and dispatch operations.
• Ensure compliance with safety, quality, and statutory transportation requirements across all Milk Run routes.
• Support emergency shipments through PTL, FTL, and Air modes whenever required to avoid production disruptions.
• Identify opportunities for logistics digitization, automation, and process standardization to enhance operational visibility and control.

Required Skills

• Any Graduate with 2-5 yrs of experience.
• Strong understanding of Milk Run transportation operations, route planning, vehicle scheduling, and supplier coordination.
• Experience in JIT/JIS logistics and manufacturing supply chain environments.
• Proficiency in Excel, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, and reporting.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple stakeholders, transport partners, and high-volume transportation operations in a fast-paced environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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