Shift In-charge

Job Description: Warehouse Shift In-Charge

Position Summary:

The Warehouse Shift In-Charge is responsible for supervising and coordinating warehouse activities during assigned shifts to ensure smooth inbound and outbound operations. The role focuses on maintaining inventory accuracy, ensuring adherence to SOPs and customer SLAs, and managing day-to-day operational activities related to storage, handling, and dispatch of goods.

Key Responsibilities

Operations Management:

Supervise receiving, unloading, storage, picking, packing, and dispatch operations during the assigned shift in line with SOPs and customer SLAs.

Ensure timely delivery of orders and availability of stock for smooth warehouse operations.

Manage day-to-day warehouse activities during the shift, including monitoring inbound and outbound volumes.

Handle pre-pack brand stock within defined cut-off timelines while ensuring quality and SOP compliance.

Inventory Management:

Manage bulk inventory including onion, potato, garlic, and imported chilled items.

Ensure accurate daily stock records of fruits and vegetables.

Maintain optimal stock levels to prevent overstocking or shortages.

Stock Accuracy & Compliance:

Conduct daily inventory cycle count audits and ensure same-day variance closure.

Monitor product expiry and shelf life while ensuring FIFO/FEFO compliance.

Ensure timely identification and liquidation of damaged or expired stock to minimize losses and maximize cost recovery.

Reporting & System Updates:

Update and maintain inventory records in Quip and Google Sheets systems.

Maintain shift-wise operational records and support reporting requirements.

Coordinate with the warehouse manager and other teams to resolve operational issues.

Qualifications

Bachelor’s degree or diploma in Logistics, Supply Chain, Business Administration, or a related field (preferred).

3-6 years of experience in warehouse operations, preferably in FMCG, grocery, or fresh produce handling.

Strong knowledge of inventory management processes including FIFO/FEFO and cycle counting.

Basic knowledge of warehouse systems, inventory tracking tools, and reporting platforms.

Good coordination, supervision, and problem-solving skills.

Ability to manage teams and operations during assigned shifts.

Job Description: Operations In-Charge

Position Summary:

The Operations In-Charge is responsible for overseeing daily warehouse operations to ensure efficient handling, storage, and distribution of products. The role focuses on maintaining operational efficiency, inventory accuracy, cold chain compliance, and timely deliveries to dark stores while ensuring adherence to SOPs, customer SLAs, and cost optimization.

Key Responsibilities

Operations Management:

Oversee day-to-day warehouse operations including sorting, grading, transformation, and dispatch of products.

Ensure timely delivery and stock availability for all dark stores.

Manage complete warehouse operations including cold chain processes while ensuring quality standards and SOP compliance within defined cut-off timelines.

Inventory Management:

Ensure inventory accuracy and maintain proper stock control processes.

Monitor stock levels and share daily stock audit reports with relevant stakeholders.

Ensure timely identification and liquidation of damaged and expired inventory as per SOP and customer SLA.

Vendor & Resource Coordination:

Coordinate with vendors to ensure timely availability of operational resources such as contract associates, security personnel, and transportation facilities.

Monitor vendor performance and ensure service delivery as per agreed requirements.

Process Efficiency & Cost Control:

Track productivity across warehouse processes and implement improvements to minimize operational waste.

Manage operational efficiency to control variable costs and improve process performance.

Reporting & Compliance:

Ensure daily KPIs agreed with customers are achieved and present operational performance reports during daily review meetings.

Ensure timely processing of vendor bills as per PR/PO process in SAP and maintain proper documentation.

Qualifications

Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field (preferred).

6-8 years of experience in warehouse or logistics operations, preferably in FMCG, grocery, or fresh produce supply chains.

Experience in handling cold chain operations and high-volume warehouse environments.

Strong knowledge of inventory management, warehouse processes, and vendor coordination.

Familiarity with SAP or similar ERP systems for billing and operational processes.

Strong leadership, coordination, and problem-solving skills.

Good communication and operational reporting abilities.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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