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Location
In office (Chongqing, Chengdu)
Seniority
Staff
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 14, 2026. Maersk scores A on the Alion truth index.

Overview
Company
Impact
Profile match
A.P. Moller-Maersk is a Danish shipping and logistics group founded in 1904 that operates one of the largest container fleets in the world and has spent the past several years trying to become an integrated logistics company rather than only a carrier. The strategic argument is that container shipping is a brutally cyclical commodity business, while contract logistics, warehousing and air freight produce steadier earnings and deeper customer relationships. Headquartered in Copenhagen and controlled by the Moller family foundation, it also operates APM Terminals, one of the largest port terminal networks globally.
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):

- Customer channel management

- Case Management

- Customer onboarding and relationship management

- Contract and dispute management

- and more.

Management stream includes those who primarily lead people for whom they have employee lifecycle responsibilities including hire/fire decisions, coaching/mentoring, coordination of tasks, appraising performance, pay reviews, and developing for future assignments.

The management responsibilities are in addition to job specific accountabilities for objectives such as setting direction and developing business & operational areas, developing policies & practices, and implementing business plans. The planning horizon can vary from short to long term dependent on the career stage and goal achievement is typically accomplished through performance of direct and/or indirect reports.

Progression within this stream reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities.

A colleague at this level works independently within defined boundaries and guidelines in a specific area but will need supervision and support on more complex tasks. Knowledge is required for the application of practical methods and techniques, work procedures and processes.

Solutioning is through a choice between known alternatives, within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the solution.

The job requires previous work experience in a related area, or practical knowledge obtained via advanced education.

Leaders at this level manage employees day-to-day and set priorities to ensure task completion.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

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