Scrum Master

The Senior Scrum Master is responsible for leading Agile delivery teams and driving

the successful execution of complex technology initiatives. This role serves as a

servant leader, Agile coach, and facilitator, ensuring Scrum principles and Agile best

practices are effectively implemented across multiple teams. The individual will work

closely with Product Owners, Engineering teams, Architects, and business

stakeholders to deliver high-quality solutions aligned with organizational priorities.

The ideal candidate will have extensive experience managing Agile delivery,

facilitating Scrum ceremonies, removing impediments, driving continuous

improvement, and coordinating releases across multiple teams. Strong stakeholder

management, communication, and leadership skills are essential to ensure timely,

quality delivery of business outcomes.

Essential Responsibilities

Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint

Reviews, Retrospectives, Backlog Refinement, and Release Planning

sessions.

Coach teams and stakeholders on Agile principles, Scrum framework, and

continuous improvement practices.

Guide teams in achieving sprint goals and maintaining predictable delivery

velocity.

Identify, track, and remove impediments that may impact team productivity or

project success.

Foster a culture of collaboration, accountability, transparency, and continuous

learning.

Partner with Product Owners to manage and prioritize product backlogs and

ensure clear user story definition and acceptance criteria.

Monitor Agile metrics including velocity, sprint burndown/burnup, cycle time,

throughput, and release readiness.

Facilitate dependency management across multiple Agile teams and ensure

alignment on shared deliverables.

Lead release planning and coordination activities across multiple teams,

ensuring alignment to Definition of Ready (DoR) and Definition of Done

(DoD).

Drive risk identification, mitigation planning, and issue resolution throughout

the project lifecycle.

Ensure adherence to Agile governance, SDLC standards, and organizational

policies.

Support program leadership with status reporting, roadmap planning, and

stakeholder communications.

Collaborate with cross-functional teams including Engineering, Product

Management, Architecture, Infrastructure, QA, Security, and Operations.

Promote Agile maturity through coaching, mentoring, and training initiatives.

Facilitate decision-making and conflict resolution within teams and

stakeholder groups.

Support organizational change initiatives associated with Agile

transformations and delivery improvements.

Maintain strong relationships with internal customers, vendors, and leadership

teams to ensure delivery objectives are achieved.

Minimum Qualifications

Bachelor&s degree in Computer Science, Information Technology, Business

Administration, MIS, Engineering, or a related field.

Additional equivalent work experience of three (3) years may substitute for the

degree requirement.

Minimum six (6) years of IT, software delivery, or related business experience.

Minimum three (3) years of experience serving as a Scrum Master in Agile

environments.

Minimum five (5) years of experience managing technology projects using

Agile and/or SDLC methodologies.

Experience facilitating Scrum ceremonies and managing Agile delivery

metrics.

Experience working with cross-functional technology teams in enterprise

environments.

Experience managing dependencies, risks, issues, and stakeholder

expectations across multiple teams.

Strong understanding of Agile frameworks including Scrum, Kanban, SAFe, or

related methodologies.

Excellent communication, stakeholder management, and facilitation skills.

Experience coordinating software releases and ensuring adherence to

Definition of Done and release governance standards.

Licenses and Certifications

One Or More Of The Following Certifications Preferred

Certified Scrum Master (CSM)

Professional Scrum Master (PSM I/II)

SAFe Scrum Master (SSM)

SAFe Agilist (SA)

PMI Agile Certified Practitioner (PMI-ACP)

Project Management Professional (PMP)

Preferred Qualifications

Experience leading Agile delivery for Mobile (iOS and Android), Digital, or

Web application projects.

Experience working in large-scale enterprise or healthcare environments.

Experience with Agile transformation initiatives and coaching teams at varying

levels of Agile maturity.

Experience with Jira, Azure DevOps, Confluence, Rally, or equivalent Agile

management tools.

Experience coordinating releases across multiple Agile teams and programs.

Experience with ITIL and IT Service Management (ITSM) frameworks.

Experience working within large matrixed organizations.

Knowledge of DevOps practices, CI/CD pipelines, and release management

processes.

Strong understanding of Agile metrics, reporting, and data-driven decision

making.

Ability to influence stakeholders and drive effective collaboration across

technical and business teams.

PMP, CSM, PSM, or SAFe certifications highly preferred.

Skills: pmp,agile,csm,scrum