Forward Deployed Engineer BNX

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Forward Deployed Engineer BNX

• Location: Ice Cream Company Headquarters
• Time type: Full time

The role

We want to transform how we decide and execute in the Benelux region: price, mix, promotions, assortment, field execution. The data exists. So do the platforms.
What's missing are people who can bridge the two.That's what a Forward Deployed Engineer does: a hybrid profile, deployed on the front line inside business teams, designing, building and shipping concrete solutions – often AI-powered – right next to the people who'll use them.

This role is focused on the demand side: Marketing, R&D&I and Customer Development, where revenue management, pricing and promotion live.

What you'll be responsible for

• Understand before you code. Time in the field with KAMs, RGM, marketing and R&D&I teams. Turning an operational irritant into a solvable problem.
• Qualify before you build. For every request: is this embedded vendor AI, an out-of-the-box agent, low-code, or a genuine custom build? We always default to what we already own.
• Build fast. Agents and copilots, automations, decision dashboards, forecasting models, customer negotiation tools.
• Drive adoption. A solution only exists if it's used. You train, you iterate on feedback, you industrialise what works.
• Build it properly. Every solution goes through our AI Assurance process before it goes live, and you own that. This isn't admin: it's what lets you ship fast, in the open, with enterprise backing.
• Leave something behind. Each year you contribute reusable patterns to the enterprise library. France is Europe's proving ground.

We're looking for someone who

• Real technical ability, paired with business instinct that's rare at this level of experience.
• Comfort being the only technical person in a room full of commercial stakeholders.
• A bias towards shipping: something usable today beats a perfect specification in three months.
• Instinct for agentic design – knowing when an agent is the right answer, and when it isn't.
• Demonstrable experience building agentic solutions, on any modern stack. For example: Custom GPTs and the OpenAI stack, Claude and Claude Code, Copilot and Copilot Cowork. Orchestration and automation: n8n, Zapier, LangChain or equivalent. Vibe-coding tools: Cursor, Replit, Lovable.
• Higher education – engineering school, university, quantitative business school – or a demonstrable self-taught path.
• Python and/or SQL, data manipulation, visualisation, API integration.
• Genuine business curiosity: you want to understand why a promotion works, why a mix deteriorates.
• The ability to explain simply, from the field to the leadership team.
• Fluent in English
• A desire to be in the field. This role doesn't happen behind a screen.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.