Senior Sustaining Controls Engineer

Job Overview

The Sustaining Controls Engineer will play a crucial role in the success of our product automatically and reliably fulfilling customers’ electricity demand. You will work closely with cross-functional teams to diagnose and resolve issues, differentiate between mechanical, electrical, and software-related problems, and document solutions to increase product reliability and reduce maintenance needs. This position is ideal for a multidisciplinary engineer who enjoys working on complex systems and has a keen eye for detail.

Responsibilities

• Manage, document, and resolve fleet issues ensuring clear communication and follow-up on resolutions and improving the process
• Diagnose root causes of system issues, distinguishing between mechanical, electrical, and software-related problems
• Categorize, systematize, and address gaps in automated system behavior
• Collaborate with cross-functional teams to provide technical support and enhance system behavior
• Debug and troubleshoot existing control algorithms to improve system performance and reliability
• Analyze and understand C++ code to interpret behavior
• Implement fixes to field issues in C++ code, and test them in simulation and laboratory environments
• Adjust feature designs to address field issues
• Use Python for data analysis, scripting, and system diagnostics
• Tune control gains and calibrate systems, documenting the process for future reference
• Identify and address gaps in system performance, ensuring continuous improvement
• Support reliability and manufacturing testing, contributing to the system's life cycle maintenance

Qualifications

• Experience in successful root cause analysis of complex software-mechatronic systems
• Driven and self-directed systems-thinker responsible for creating or improving effective sustaining engineering processes
• Excellent communicator with demonstrated collaboration across multidisciplinary teams
• Degree in mechanical or electrical engineering with controls focus
• Senior level: BS and six years or MS and five years