Senior IT & Network Officer

• Attractive Salary Package.

• Performance-Based Annual Increment & Bonus.

• Collaborative, supportive work environment with opportunities for professional growth.

Job Summary

We are looking for an experienced, proactive, and technically strong Senior IT & Network Officer to take ownership of our IT infrastructure, network operations, CCTV surveillance systems, IT asset management, and end-user technical support at our factory/industrial facility.

The successful candidate will be responsible for maintaining secure, reliable, and high-performing network services, resolving complex technical issues, managing IT hardware and inventory through our ERP system, and ensuring employees receive timely technical support. The role also involves guiding junior IT technicians, coordinating with vendors, maintaining accurate documentation, and ensuring the smooth operation of day-to-day IT services.

We are looking for someone with a strong sense of ownership who can work independently, make sound technical decisions, and balance operational stability with continuous improvement.

Job Responsibilities:

• Network Infrastructure & Operations: Design, configure, monitor, and maintain LAN, WAN, VLANs, Wi-Fi, routers, firewalls, and managed switches (MikroTik, Cisco, Ubiquiti, TP-Link). Manage structured cabling, fiber links, IP addressing, DNS, and network security to ensure high uptime.
• IT Support & User Setup: Provide desktop, laptop, printer, and peripheral support for office and factory staff. Handle OS deployment, software installation, hardware troubleshooting, end-user onboarding/offboarding, and incident logging.
• Asset Management & ERP Operations: Maintain accurate IT inventory (laptops, desktops, CCTV, spare parts) using the company’s ERP system. Handle purchase requisitions, stock forecasting, warranty claims, equipment issuance, and periodic physical stock audits.
• CCTV & Surveillance Systems: Install, configure, and troubleshoot IP/analog CCTV cameras, NVRs/DVRs, storage, and PoE switches. Ensure continuous recording, remote viewing access, site coverage, and regular maintenance.
• IT Projects & Vendor Management: Lead network expansions, hardware upgrades, and new workstation setups. Coordinate with ISPs, hardware suppliers, and third-party vendors for timely deliveries, repairs, and service commitments.
• Team Guidance & Documentation: Guide and mentor junior IT technicians, standardize IT workflows, conduct root-cause analysis (RCA) for recurring issues, and maintain updated network diagrams and IT documentation.

• Bachelor`s degree in Computer Science, Information Technology, Computer Engineering, Electronics, Telecommunications, or a related field.

• At least 5 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Plastic/ Polymer Industry, Furniture Manufacturer

• Age 28 to 40 years
• Only Male

CCNA (Cisco Certified Network Associate), CCTV Installation, Firewall Administration, Information technology, Network Engineering, Network Security, Telecommunication

• Mobile bill,Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Employment status: Full Time
• Workplace: Work at office
• Vacancies: 1
• Salary: Negotiable
• Job location: Narayanganj