Associate Product Manager - Flights Funnel

Associate Product Manager - Flights Funnel Role:

About the Function:

Flights is MakeMyTrip's flagship business, serving millions of travellers across domestic and international routes. The Flights Funnel team owns the customer journey from discovery to booking: how travellers find flights, evaluate options, trust the price and complete the purchase, across app, web and mobile web.

We are reimagining this journey with AI-led experiences, sharper personalisation, faster and more reliable pages, and smarter monetisation through offers, payments and add-ons.

The Funnel team combines deep customer understanding, data-driven decision making and close partnership with engineering, design, analytics and supply. Product managers, designers, engineers and analysts work together to build experiences that convert and delight.

About the Role:

We are looking for an Associate Product Manager to own features and improvements that shape how travellers discover, evaluate and book flights. This role requires strong product thinking, a sharp analytical mindset, attention to detail and the drive to take work from idea to launch.

You will work closely with a senior PM, engineering, design and analytics to identify friction in the journey, run experiments and ship improvements that move conversion, engagement and revenue.

What will you be doing:

- Own the roadmap and delivery for a defined area of the funnel, and shape its direction and priorities in line with the overall funnel strategy.

- Identify friction and drop-offs in the booking journey through data, customer feedback and competitor benchmarking, and turn them into well-scoped product opportunities.

- Write clear PRDs and detailed user stories, and groom them in depth with tech so edge cases are covered before development, not after go-live.

- Work with design to craft simple, high-converting experiences across app, web and mobile web.

- Define hypotheses and success metrics, run A/B experiments, and read the results with rigour before drawing conclusions.

- Track funnel metrics such as search-to-book conversion, step-wise drop-offs by channel, platform and region, page performance and revenue per booking. Build dashboards and keep them current.

- Use AI tools to speed up analysis, research and routine work, and contribute ideas for AI-led booking and discovery experiences.

- Support launches of new features and experiences across the funnel, working with business, marketing and supply teams.

- Run execution from concept to launch and post-launch optimisation, and flag risks and delays early.

Qualification & Experience:

- Engineering or Management graduates from reputed institutes with 1 - 3 years of experience in product management, product analytics or growth roles in a consumer-facing, technology-enabled business.

- Experience working with data. Proficiency in Excel, PowerPoint and SQL is expected, along with the habit of checking your own numbers before sharing them.

- Understanding of agile product development, including requirement definition, prioritisation and metric tracking.

- Experience with A/B testing and product analytics tools such as Google Analytics, Adobe Analytics, Mixpanel or Microsoft Clarity will be an added advantage.

- Exposure to travel, e-commerce or marketplace funnels will be an added advantage.

- Familiarity with the Indian consumer and travel market is a plus.

You will operate at the intersection of:

- Consumer Product - Growth - Data Science - AI-powered Experiences

- Conversion - Engagement - Monetisation

- Customer Understanding - Data-Driven Decision Making

You will find high-impact opportunities, validate solutions quickly and ship products that create measurable value for customers and the business.

Key Success Metrics:

- Strong product thinking, with the ability to turn ambiguous problems into structured solutions.

- Strong analytical mindset, with the ability to work with large datasets, sanity-check your own outputs and deliver insights and recommendations, not just numbers.

- Attention to detail and speed of execution, with updates shared before you are asked.

- Curiosity about GenAI and its application to travel discovery and booking.

- Ability to collaborate across engineering, design, analytics, business and supply teams.

- High ownership mindset, with the ability to drive work independently from ideation to launch and communicate delays early.

Skills

IT Product Management, Online Product Management, Consumer Internet, IT Product Strategy, Artificial Intelligence, Generative AI