First seen by Alion on Sep 23, 2026.
Job Title : ServiceNow SOMT Developer
Location : PAN India (Remote)
Experience : 5 - 10 Years
Notice Period : Immediate to 15 Days
Requirements :
ServiceNow SOMT :
- Configure and customize Service Order Management workflows for order decomposition, orchestration, and fulfilment.
- Build and maintain order plans, task orchestration, and integration with network/inventory systems.
- Develop custom Business Rules, Script Includes, and Flow Designer workflows for order processing.
- Integrate SOMT with CPQ, CLM, billing, and OSS/BSS systems.
- Troubleshoot order fallout, exceptions, and performance issues.
- Collaborate with Product, Network Operations, and Telecom domain teams to translate business requirements into system configurations.
Required Skills :
- Hands-on experience with ServiceNow Service Order Management (SOM), especially in Telecommunications (SOMT) context.
- Strong knowledge of JavaScript, Glide API, and ServiceNow scripting.
- Understanding of telecom order lifecycle, product/service decomposition, and fulfillment orchestration.
- Experience integrating with OSS/BSS, network inventory, and provisioning systems.
- Familiarity with ServiceNow Telecommunications, Media & Technology (TMT) industry solutions.
- ServiceNow CSA/CAD certification preferred.
Skills
ServiceNow, ServiceNow Integration, ServiceNow Implementation, Scripting, OSS, BSS

