Site Reliability Engineer

Responsibilities:

• Manage and operate Kubernetes clusters, including deployments, scaling, and upgrades.
• Support tenant onboarding, provisioning, and environment configuration.
• Assist in infrastructure provisioning using Terraform.
• Deploy and manage services using Helm charts.
• Monitor system performance using logs, metrics, and traces (MELT).
• Troubleshoot production issues across applications, infrastructure, networking, and databases.
• Support CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI).
• Maintain observability dashboards, alerts, and operational runbooks.
• Assist in backup strategies, disaster recovery, and high availability setups.
• Participate in incident response and root cause analysis (RCA), documenting learnings.

Requirements:

• Basic understanding of Linux systems, networking concepts, and cloud platforms (AWS/Azure/GCP).
• Working knowledge of Kubernetes and Docker.

Hands-on exposure to:

• Terraform (modules, state management, plan/apply).
• Helm (charts, values.yaml, releases).
• Familiarity with monitoring tools such as Prometheus, Grafana, or Datadog.
• Basic scripting skills (Python or Bash).
• Understanding of CI/CD pipelines and DevOps practices.

Good to Have:

• Exposure to distributed systems and microservices architecture.
• Understanding of multi-tenant architectures and isolation strategies.
• Familiarity with databases (PostgreSQL, Redis) and messaging systems (Kafka/Pulsar).
• Basic knowledge of security practices (IAM, secrets management, TLS).