Account Service Manager

Responsibilities: Responsible for the management of the complete lifecycle of a project, ensuring all project deliverables fulfilled in scope, schedule, quality and budget effectively. Manages multiple concurrent projects of varying size and complexity involving cross-functional teams and business partners. Maintains a sharp vision of the project and its environment, anticipating the course of action to proactively managing risks. Demonstrates influencing skills to manage challenging stakeholder communication. Maintains key customer relationship and ensures customer satisfaction as service responsible. Supports key account team to develop new businesses by understanding customer/partner needs and building effective relationships. Leads internal cross-functional teams for efficient revenue management and holds them accountable for their commitments. Resolves complex issues and critical issues through collaboration and teaming. Assists in business process development and documentation. Documents lessons learned and shared with stakeholders.

Job

Requirements: Demonstrated experience in service and customer communication. Experience in working with customers, including customer technical engineers and project managers. Network or Storage technical skills and delivery experience are desirable. Outstanding client facing and presentation skills. Flexibility and adaptability. Fluent German and English Travel is required. For more details contact: sales(at)manningglobal.com Quoting reference: DE_MGJT_ Or call Jo on: +49 (0) 89 23 88 98 42 View our latest jobs: www.manningglobal.com Follow us on twitter: @ManningGlobal If you know of anyone within your network who may also be interested in this position,would you please forward this ‘Email & Role’ to them. Please note: That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. Group Head Office Manning Global AG Hohenzollernstraße 60, 80801 Munich, Germany Sitz der Manning Global AG: München, HRB 170058 Amtsgericht München, Vorstandsvorsitz: Rachael Manning Munich (DE) - Dublin (IRE) - Liverpool (UK) - Zurich (CH) - Maastricht (NL) Lille (FR) - Changzhou (CN) - New York/Houston (USA) - Zagreb (HR) Timișoara (RO) - Madrid (ES) - Istanbul (TR) - Mexico (DF) - New Delhi (India)