Instructional Designer

Are you passionate about creating engaging, high-quality online learning experiences? We are seeking an experienced Instructional Designer to join an Academic Services team based in Bloemfontein. In this role, you will work closely with faculty and instructional design teams from partner universities to develop effective, student-centred online courses and learning materials.
Key Responsibilities

• Provide expert consultation and support to faculty and instructional designers in conceptualising, designing, and developing online course components.
• Apply evidence-based instructional design principles to create engaging and effective online learning experiences.
• Support the development of multimedia learning materials including audio, video, and simulations.
• Advise partners on best-use educational technologies to enhance the online learning journey.
• Manage multiple course development projects simultaneously, maintaining timelines and overcoming challenges collaboratively.
• Review and refine online courses to ensure relevance, quality, and alignment with best practices, including conducting quality checks prior to external reviews.
• Conduct research and analysis to understand the needs of adult learners in an online environment.
• Contribute to ongoing innovation and continuous improvement within the Academic Services team.

• Bachelor’s degree required; Master’s degree in Instructional Design, Education, or a related field preferred.
• 2–3 years’ experience in online course design and development, ideally within higher education or corporate training.
• Proficiency with Canvas and at least one other Learning Management System (LMS).
• Quality Matters Certification is advantageous.

• Excellent time management and the ability to prioritise effectively in a fast-paced environment.
• Strong project management and organisational abilities, with proven experience managing multiple simultaneous projects.
• High attention to detail and commitment to quality.
• Strong communication skills, both written and verbal, and the ability to collaborate with diverse stakeholders.
• Ability to guide, support, and motivate faculty and design teams.
• Strong interpersonal skills, professionalism, and a diplomatic approach.
• Resourceful problem-solving skills and a proactive attitude.
• Strong understanding of adult learning principles.
• Ability to work independently while managing multiple priorities.
• Proficiency in MS Office and various educational technology tools.
• Professional level English communication skills.

Desired Skills:

• instructional designer
• designer
• education