Credit Control Officer

Credit Control Officer | Accounts Receivable | Career Development Opportunity

A well-established organisation is seeking a Credit Control Officer to join its finance team. This role offers an excellent opportunity for candidates with credit control or accounts receivable experience who enjoy building professional relationships, managing customer accounts, and ensuring the timely collection of outstanding balances. The successful candidate will manage a portfolio of receivables, contribute to process improvements, and play an important role in supporting efficient credit control operations.

Responsibilities

• Manage and monitor an assigned portfolio of customer accounts.
• Ensure receivables remain within approved credit limits.
• Follow up on outstanding payments while maintaining strong customer relationships.
• Process account postings and allocations accurately and on time.
• Conduct regular account reviews to maintain up-to-date records.
• Handle discussions with overdue debtors and support escalation procedures where necessary.
• Ensure credit control procedures are followed and maintained.
• Resolve customer and internal queries efficiently and professionally.
• Support continuous improvement of credit control processes and practices.

Requirements

• Previous experience within credit control, collections, or accounts receivable.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple priorities.
• Good problem-solving and organisational abilities.
• ICT literate with good Microsoft Office skills.
• Confidence in handling challenging conversations professionally.
• O-Level standard of education is preferred.
• Leadership skills and a proactive mindset will be considered an asset.

Benefits

Opportunity to manage a dedicated receivables portfolio

Exposure to finance and credit management processes

Professional development opportunities

Involvement in process improvement initiatives

Supportive finance team environment