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Location
In office (Chengdu)
Seniority
Senior · 6+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 38,000 employees, over 115,000 agents serving ~33 million customers worldwide, and over $1.3 trillion in assets under management and administration.

Own end-to-end technical leadership for the Payment project, including architecture, design decisions, delivery quality, and production stability.

Lead Java backend solution design and implementation for high-throughput, mission-critical payment workflows.

Contribute across the stack when needed (backend-first, full-stack collaboration preferred).

Act as the technical contact point with HK IT, BA, and PO, driving requirement clarification, trade-off discussions, and execution alignment.

Lead and coach engineers through task planning, code reviews, standards enforcement, and technical mentoring.

Drive engineering excellence: CI/CD quality gates, observability, incident response, and post-mortem improvements.

Identify and manage technical and delivery risks proactively.

Must-Have Qualifications:

6+ years of software engineering experience, with 2+ years in Tech Lead or equivalent technical leadership role.

Strong Java backend expertise, with hands-on experience in distributed systems and microservices.

Proven delivery experience in Payment or other high-reliability transaction systems.

Strong communication and stakeholder management across business and technical teams.

Team leadership capability in planning, quality control, and delivery governance.

Strong English reading and writing for documentation, email communication, and cross-team collaboration.

Preferred Qualifications:

Full-stack capability (frontend framework understanding, API integration, end-to-end troubleshooting).

Experience working with regional teams, especially HK-based stakeholders.

Cantonese speaking ability.

Financial services domain knowledge, including security/compliance awareness.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid
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