JPN - Test Analyst - QA

Manulife Japan is looking to fill the role of Assistant Test Manager (Bilingual preferred). Please review the responsibilities and qualifications below. While this is our ideal candidate profile, we will also consider candidates who may not meet all requirements but have strong experience and potential.

Responsibilities

Leadership:

• Lead projects and be responsible for QA delivery
• Create initial estimates of testing effort for new developments and enhancements
• Participate in daily stand-up meetings and defect triage calls
• Work with cross-functional teams for defect management
• Monitor, measure, control, and report to management on test progress, product quality, test results, and completion status
• Provide leadership, mentorship, and training to test team members
• Identify slippage and develop recovery strategies, and resolve issues related to technical solutions in test environments
• Ensure all test phases have defined entry and exit criteria and obtain sign-off prior to Go Live
• Implement structured defect management and incident reporting processes
• Track and report testing activities including test results, coverage, resource requirements, defects, and performance baselines

Testing:

• Define, design, and deliver testing including Functional Testing, System Integration Testing, Regression Testing, and support UAT
• Document defects and queries with sufficient detail for quick resolution
• Review testing requirements for change requests and assess impact on plans and schedules
• Improve and maintain automation frameworks
• Create both manual and automated test scripts
• Ensure configuration management and traceability of test artifacts
• Drive QA standards and best practices and promote continuous improvement through automation
• Identify automation opportunities, plan efforts, select tools, and provide team training

Knowledge and Experience

Essential:

• Hands-on experience as an Assistant Test Manager working with developers, business analysts, project managers, testers, and stakeholders
• Strong understanding of SDLC (Waterfall and Agile), cloud technologies, and testing methodologies
• Deep knowledge of test automation frameworks
• Experience in performance testing, API testing, and cross-browser testing
• Proven ability to manage relationships with business and external stakeholders
• Strong track record of delivering on time
• Experience with test management and defect management tools

Desirable:

• Understanding of the insurance domain

Certifications (preferred, not mandatory):

• ISTQB, PMP, QAI, ISO, CAPM, HP ALM, Silk

Work from Home:

• Up to 4 times per month or as required

Overtime:

• Approximately 15 to 20 hours per month

Salary:

• Determined based on experience, skills, and knowledge in accordance with company policies
• Commuting allowance and variable incentive bonus provided

Working Hours:

• Standard hours are 9:00 AM to 5:00 PM with a 1-hour break
• Flexible working hours available

Benefits:

• Social insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Workers' Accident Insurance)
• Benefit One
• Training programs including Japanese and English lessons
• Childcare leave and family care leave
• Babysitter support program
• wiwiw program (support for employees returning from childcare leave)
• Retirement pension (for regular employees)

Holidays and Vacations:

• Saturdays and Sundays
• National holidays
• Year-end and New Year holidays (December 30, 31 and January 2, 3)
• Annual paid leave
• Additional special leave such as Anniversary Leave for regular employees

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement