Manager, Derivatives Strategy & Solutions

Reporting to the Alternative Investment Operations Lead in MBPS, the Derivatives Strategy and Solutions Manager is primarily responsible for analyzing, coordinating, and communicating business requirements effectively between derivatives technology users and developers. The role has a matrix reporting to the AVP of Derivatives Strategy & Solutions based in North America.

Position Responsibilities:

• Work independently or with management to identify complex operational business issues and develop creative solutions involving workflow procedures and/or new technologies
• Review and redefine project plans to ensure completeness
• Coordinate post implementation support for all projects and initiatives
• Represent business unit in major division or corporate initiatives ensuring business unit needs are appropriately addressed
• Keep current on possible future initiatives affecting the business areas and the Company
• Identification of solutions and alternatives to business and system problems, outlining their relative merits, cost, compatibility, etc., to ensure clients make informed decisions.
• Use industry experience and contacts to assist GDS in understanding what other similar companies are doing in terms of providing like solutions for initiatives tables (i.e. "best of breed" solutions).
• Development of individual as well as cross-functional feasibility studies and business cases for new initiatives that will identify the business requirements and detail cost/benefit analysis to gain overall approval.
• Build and maintain external vendor relationships to keep abreast of changing practices in the financial sector and bring together research options available to assist business partners in making informed decisions regarding specific business needs.
• Establish relationships with business leaders in order to determine optimal solutions for complex business needs. Use industry knowledge and expertise, as well as external service providers to support new processes or requests by clients.
• Ensure that all processes and systems work within the mandated regulatory and compliance requirements for the industry.
• Development of test strategies, test plans, test cases and expected results in consultation with clients to ensure that initiatives being implemented meet expected deliverables.
• Ensure stakeholders have a common understanding of project deliverables and parameters (e.g. time, cost, quality and benefits).
• Exercise judgment in identifying issues, modifying plans as business conditions change, assessing courses of action and developing recommendations.
• Maintain focus as priorities change, keeping business needs and importance in perspective as it relates to overall strategic goals and communicating these changes in an understandable, justified and acceptable means.
• Act as a mentor in terms of enforcing solid Application management processes/methodology, particularly within Derivatives and the more technical resources working on projects from the business areas (Compliance, Risk Management, Front Office, etc.)
• Provide real time systems support for derivative operations as needed for pricing, data capture/processing, batch processes, etc
• Track business requirements through the Work Request or project processes adding value, as needed, to the design/analysis and testing phases.
• Trouble shoot existing processes to discover errors, inefficiencies, and automation opportunities.
• Influence and enhance the Derivatives team’s performance and capabilities in MBPS by:
  • cascading project objectives aligned to key strategic priorities
  • driving high performance through effective collaboration and project communication
  • evolving GDS-Manila’s overall capabilities through training, feedback, and knowledge calibration
  • independently recommending process and control improvements
  • understanding and analyzing business/operations requirements and monitoring key measures
  • facilitating user trainings prior to scheduled Derivatives system implementations
  • providing business support during major technology implementations and assuming primary escalation/resolution contact role
  • consult on complex Derivatives process migrations and operating model reviews

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement