Operational and Risk Analyst

This opportunity is ideal for a risk and business operations professional who wants to play a key role in strengthening organizational resilience, operational excellence, and risk governance. The role contributes to our mission by proactively identifying and mitigating risks, enhancing business continuity preparedness, and supporting the successful delivery of strategic initiatives that enable sustainable business growth. Working closely with business partners across the organization, the successful candidate will drive process improvements, implement risk management strategies, and champion change through innovation and technology. In return, they will gain broad exposure to enterprise-wide operations, develop expertise in risk management and project delivery, and build strong stakeholder relationships while leading meaningful initiatives that create lasting business impact.

Position Responsibilities:

• Impart your expert knowledge on colleagues to help them stay on top of the evolving business environment.

• Developing and implementing new risk management strategies that help reduce risk exposure.

• Preparing reports documenting risk exposure and recommending solutions for reducing risk exposure

• Lead the review of the team's BCP documents and ensure that necessary updates are affected on the document.

• Assistin the development and implementation of policies that manage operational risks.

• Collaborate with your peers to collectively think of innovative ideas that drive business through technology.

• Build andutilizeworking relationships with internal business partners across the organization and external business contacts.

• Stay on top of business partners ad-hoc requests and inquiry.

• Be a change leader to adapt to new and exciting ways of delivering business services.

• Manage small to medium initiatives according to established project management methodologies.

• Create andmaintainthorough andaccurateproject documentation.

• Coordinates testing by preparing requires test plans and execute functional and system integration testing.

Required Qualifications:

• A graduate of any Financial related courses (Accounting, Business Management, Audit or Finance)

• CPA/CFA designation is an advantage.

Preferred Qualifications:

• Two to Three years related workingexperience

• Familiar with Financial Regulations is an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement