Senior AI Architect

SeniorAI Architect,Health AISquad

The opportunity

We are seeking aSeniorAI Architect to joinHealth AISquadat Manulife Asia, based in Singapore / Hong Kong. In this role, you will lead the design and integration of scalable Health AI solutions across Asia, translatinghealthbusiness priorities into enterprise-ready platform capabilities. You will define solution architecture patterns, integrate Generative AI services withhealth data, workflowsand corehealthplatforms, and ensure solutions are secure, reusable, measurable and aligned with Manulife’s technology standards. Your leadership will help accelerate Health AI adoption by connecting innovation with production-grade delivery, enabling markets to deploy consistent, high-impacthealthAI capabilities while allowing flexibility for local needs.

Responsibilities

• PartnerwithData Scientists,ML Engineersand AI Developerstoarchitect,build and supportscalable HealthAI servicesacrossAsia.
• Collaborate with DataEngineersand IT Subject Matter Experts (SMEs) tounderstand healthdatasourcesanddefine architecture patterns thatprepare, governand optimize data forGenerative AI-basedsolutions.
• Design and guide the implementation of advanced AI solution patterns, including RAG, agentic workflows and multi-agent approaches, to address complex Health AI use cases.
• Work closely with business and technology partners to gather requirements, define solution designs and integrate Health AI capabilities with enterprise platforms in alignment with Manulife’s Generative AI architecture standards.
• Establish reusable architecture patterns, standards, processes and tools that enable consistent delivery of secure and scalable Health AI solutions across markets.
• Drive adoption of Health AI capabilities by influencing stakeholders, shaping implementation roadmaps and ensuring solutions deliver measurable business and customer impact.
• Exploreandapply innovativemethods to leverage structured and unstructuredhealthdatathrough enterpriseAI services, including Azure OpenAI and related platform capabilities.
• Stay current with AI/ML, Generative AI and Health AI technology trends, and translate relevant advancements into architecture guidance that continuously strengthens Manulife’s Health AI capabilities.

We are seeking a candidate who brings:

• An advanced degree in Computer Science,Engineering, Data Science,Mathematics, Statistics, or another quantitative field, complemented by significant experiencein AI solution architecture and enterprise-scale technology delivery.
• Proven expertise inarchitecting,developing and scalingGenerative AI solutions, with a track record oftranslatingcomplex businessneeds into secure, reusable and production-ready AI platform capabilities, with at least6years ofrelevantexperience.
• Strong understanding of AI,datapipeline and machine learning productionarchitectures,especially with Azure services, with advanced skills in programming languages such as Python, R and SQL,relevant GenAI orchestrationframeworks such asLangChain,LangGraph, ADKandCrewAI, andapracticalunderstanding of agile solutiondeliveryprinciples.
• Hands-on experience withcloud,dataandAIplatforms such as Azure,Azure OpenAI,Databricks and Spark,with the ability to define architecture patterns and guideimplementationteams from prototype through productionscaling.
• Outstanding communicationand stakeholder managementskills, including the ability toexplaincomplexAI architectureconcepts, trade-offs and implementation roadmapstobothtechnical and non-technicalaudiences.
• A solid track record of successfullydeliveringGenerative AI solutionsinto production,including architecture governance, risk controls, performance monitoring andmeasurable business valuerealization.
• Previous experience ininsurance, health, or related regulated industries, with astrong understanding ofGenerative AI architecturepatternsusingAzure andOpenAI services, is highly desirable.
• Demonstrated ability to leadthrough influence,mentortechnical teams, shape architecture decisionsand collaborate effectively with cross-functionalpartners across business, data, engineering, IT, security and governanceteams.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement