Software Engineer - Integrations

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

About Mark43

Mark43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments. 

Role Overview

We are seeking an experienced Software Engineer - Integrations  who will take technical ownership of building and scaling integrations between Mark43’s core platform and mission-critical third-party systems. You’ll lead the design, development, and implementation of robust APIs, data pipelines, and messaging layers, ensuring seamless operational data flow for emergency dispatch and response systems. This is a hybrid role requiring at least three days per week in our Manchester office  to support strong team collaboration.  

What You’ll Do

• Lead full lifecycle development of integrations that connect the Mark43 platform with external systems such as 911 call centers, state databases, evidence systems, and other key services.  
• Drive architectural decisions and ensure scalable, maintainable solutions across REST APIs, message queues, and event-driven workflows.  
• Collaborate closely with Product, Engineering, and partner technical teams to define reliable API contracts and integration patterns.  
• Help elevate coding standards and code reviews.
• Contribute to integration testing strategies, observability, and dashboards to monitor operational data flows.
• Champion best practices for performance, security, and error-handling in distributed systems.
• Participate in sprint planning, roadmap discussions, and technical strategy across the integrations team.

What You’ll Need

• Strong focus on backend services, distributed systems, and system integrations.
• Proven ability designing and operating APIs, webhooks, or asynchronous messaging systems
• Experience with languages and technologies relevant to our stack such as Java, TypeScript/JavaScript, RESTful services, SQL/MySQL, and data pipelines.  
• Strong communication skills and the ability to work with cross-functional partners.

Nice to Have:

• Prior experience in public safety, government software, or regulated domains.
• Familiarity with CI/CD pipelines, observability tooling, and cloud-native practices.

What We Offer  

• 28 days holiday  plus UK bank holidays
• Private medical, dental, and vision insurance  through AXA Health and BUPA, fully paid for you and your dependents
• 18 weeks paid parental leavefor primary caregivers plus a ramp-back programme 
• Income protection  (75% of salary) and  death in service  cover (4x salary), fully paid
• Pension  through Nest with 3% employer contribution
• Gym reimbursement  for you and your partner
• Equipment allowance  to set up your home office
• AI tooling including Claude Code Enterprise and ChatGPT Enterprise licences provided
• Spring Health membership  with therapy sessions and mental wellness tools, fully covered
• Company performance-based bonus
• Paid sabbatical  of one month at your five-year anniversary
• Biannual hackathons, learning budget, and a team that genuinely invests in your growth 

What We Value  

• Humility.  You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer.
• Inclusivity.  You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent.
• Excellence.  You care about quality in your code, your reviews, and how you communicate. You're not satisfied with "it works" when it could be better, and you encourage the same standard in those around you.
• Diligence.  You take ownership, mind the details, and understand that the software we build is used in moments that genuinely matter. You don't cut corners when people are depending on the outcome. 

Location  

This role is based at our Central Manchester office and follows a hybrid work model. 

Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3. 

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.