Product Manager, Payment Solutions

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Position Summary:

This role will be responsible for assessing customer specific needs focusing on enterprise level payment and Loyalty in tandem with User experience. This role is responsible for requirements gathering, market analysis, product planning and implementation for payment solutions across North America. This position will define, lead, and align to strategic objectives set and drive to create roadmap to address features, functionality, capabilities and services required by the platform for consumption by product groups within DFS, by partners, and customers. This role is focused to optimize, deliver growth, profit, and market opportunities.

Key Responsibilities:

• Work closely with key customers, commercial teams and architects in the region to drive solutions based on core products in the portfolio
• Define and continuously refine the payment roadmap for the region, including market requirements and compliance, customer requirements and product convergence activities
• Gain Voice of Customer (internal and external) on the product(s) to ensure user adoption, securing raw input from customers, suppliers, channel partners
• Identify and create business cases for new products/features to drive additional customer benefit and ultimately additional revenues for the product line
• Actively participate and keep up to date with local standards bodies, regional payment & scheme mandates, and ensure appropriate timing of delivery in the product roadmap
• Drive the engineering priorities for your product(s) through the Program Increment planning process, and work with the other product leaders to manage dependencies
• Work with sales and marketing to provide a strong value proposition for your product(s) and enable clear go-to-market strategy and materials, sales enablement collateral and training
• Perform competitive analysis and market research to influence the strategy of your product(s)
• Package and price products based on current customer data, previous sales data, market intelligence, and other data points

Work experience requirements:

• Minimum 5 years of product management or engineering experience, preferably in payment hardware and software solutions targeting in the payment ecosystem.
• Minimum two years of regional accountability for a product portfolio.
• Understanding of payment platform architecture and product compliance for PCI and EMV certification.
• Understanding POS functionality and experience in fuels space is good to have.
• Involvement with convenience fuels industry organizations like US payment forum, NACS or Conexxus if good to have
• Prior experience working in a fast-paced environment with cross-functional teams in multiple time zones.
• Experience of complex interdependent projects/products.
• Hands on experience of agile program increment planning.

Skills required:

The candidate should also possess the following skills, knowledge, and abilities:

• Excellent communication skills having a high comfort level interacting with senior management, channel partners, and customers, both written and verbal.
• Demonstrated leadership skills, developing high performing cross-functional teams and influencing across hierarchies.
• Strong business acumen.
• Demonstrated project management experience, particularly as it relates to cross-functional coordination and communication.
• Has a customer-driven mindset and excellence aptitude for engineering.
• Have a strong product management and technical background.
• Experience in leading product development with products deployed in the payment ecosystem.
• Ability to work with Microsoft Office Suite, Jira, confluence and Project management tools.
• Possess basic financial skills and understating Business case.

Essential Requirements:

• Ability to travel domestically and internationally.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

#LI-SB2

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.