Quality Assurance Analyst

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Summary

The software Quality Assurance Analyst is responsible for the manual testing and quality verification of proprietary Windows-based applications, embedded systems, and associated hardware. This role requires a self-motivated analyst who can efficiently execute test cases, collaborate on testing workflows, and manage multiple assigned projects. The ideal candidate possesses a strong working knowledge of the Software Testing Life Cycle (STLC) and will participate in verification and validation phases, including requirement reviews and manual test case development. While hands-on automated script development is not required, the analyst should be familiar with test automation frameworks and processes. Key responsibilities include reproducing field-reported issues in the lab, documenting software defects, and assisting with release verification. Additionally, you will collaborate with technical writers to facilitate product documentation.

Core Competencies

• Quality Assurance: Competent execution of manual test cases according to exact design and end-user specifications.
• Test Automation Familiarity: General understanding of test automation concepts and awareness of scripts using tools like Selenium WebDriver, Robot Framework, and Appium.
• Technical Documentation: Skilled in authoring comprehensive test plans, release notes, and field-support installation/troubleshooting guides.
• Process Compliance: Active participant in maintaining QA standards and following engineering workflows.
• Technical Knowledge Sharing: Capability to explain newly launched product features to support teams and stakeholders.

Soft Skills and Attributes

• Adaptable Learner: Ability to rapidly master new software applications, system architectures, and diverse testing platforms.
• Efficient Multitasker: Proven track record of handling testing tasks for multiple assigned projects without sacrificing quality.
• Clear Communicator: Excellent written and verbal communication skills, with the ability to provide clear bug descriptions and project status updates.
• Collaborative Partner: Thrives in a team environment and works seamlessly across departments, particularly with Development and Technical Support teams.
• Analytical Problem Solver: Sharp root-cause analysis skills with a focus on documenting precise, reproducible steps for technical issues.

Qualifications and Requirements

Education & Experience

• Education: Bachelor’s Degree in Computer Science, Engineering, or a related field (or an equivalent combination of education and experience).
• Experience: 2-4+ years of direct experience in a Software Quality Assurance environment, focusing on comprehensive testing methodologies.

Core Responsibilities

• Test Execution & Design: Create and execute comprehensive test plans and test cases mapped directly to software requirements.
• QA Best Practices: Follow full lifecycle testing methodologies based on an understanding of the Software Development Life Cycle (SDLC).
• Cross-Platform Testing: Perform end-to-end testing for web-based, client-server, and hardware-integrated software applications.

Technical & Platform Expertise

• API Testing Tools: API endpoint verification using tools like Postman or SoapUI.
• Automation Awareness: Understanding of how automated frameworks utilize Selenium, Robot Framework, Python, and Jenkins within a continuous deployment environment.
• Environment Mastery: Support testing across Windows platforms, IIS, Web Services, and the .NET Framework, utilizing foundational networking concepts.
• Database Testing: Perform data verification using MS-SQL commands and basic queries.

Hardware Systems (Preferred)

• System Troubleshooting: Apply a logical, methodical approach to diagnose issues across Windows PCs, Single Board Computers (SBCs), and Embedded boards.
• Hardware Literacy: Basic knowledge of electronic hardware, electrical circuits, and AC/DC components is a plus.

Professional Skills

• Documentation: Maintain rigorous, highly organized records, test logs, and bug-tracking metrics using Azure DevOps.
• Communication: Partner effectively with cross-functional teams through clear verbal and written communication.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the traditional indoor office work environment is usually moderate. There is no or very limited exposure to physical risk. This position may occasionally require travel including an overnight stay as may be necessary to meet customer needs. Normal risks associated with travel and/or set up of Company’s system may be expected.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.