Quality Engineer

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Quality Engineer

Location: Conyers, GA

What we’re looking for:

We are looking for a Quality Engineer who will coordinate with Manufacturing, Engineering, Sales, and Supply Chain to resolve production and customer quality issues through systematic data collection and problem-solving methodologies that ensure sustainable quality improvement. The Quality Engineer will accomplish their objectives both as an individual contributor and as a team leader and will be expected to help build & foster a business environment that embraces quality assurance (QA) and continuous improvement as a key to the company’s ongoing growth and success.

What you’ll be responsible for in this role:

• Use formal, data-driven problem-solving methodologies (e.g., PDCA, A3, 6-sigma, etc.) to drive their efforts forward and deliver sustainable results.
• Develop and implement data collection and analysis projects to define capability of current production processes to define improvement opportunities
• Understanding and defining production capabilities and applying capability data to engineering & production quality standards and specifications.
• Developing measurements and effectively communicating data to various organizational levels.
• Participating in lean initiatives, such as 5s, value stream teams, and blitz events as required.
• Working with manufacturing, continuous improvement, and other teams when cross-functional problem-solving initiatives are required.
• Working with Industrial Engineering and Accounting to determine the financial impact of the cost of poor quality (COPQ) and the benefits of continuous improvement projects.
• Developing training material, operating procedures, work instructions and training individuals/teams as needed in updated processes and procedures.
• Organizing meetings, events, and associated logistics related to QA activity.

What are the basic qualifications?

• Bachelor's degree in Engineering, Manufacturing, Quality, or a related field preferred; equivalent experience may be considered.
• Experience supporting quality and improvement initiatives within a manufacturing or industrial environment.
• 3-5 years’ experience applying quality engineering principles, problem-solving methodologies, and continuous improvement tools to drive process and product quality improvements.

To be a great fit for the role:

• Bachelor’s degree in Engineering is preferred
• Project a positive, solution-seeking attitude in all business interactions.
• Solve complex business problems in both office and manufacturing environments.
• Employ a variety of QA / problem-solving tools and know when each is appropriate to use.
• Reject status quo and think beyond roadblocks, past experience, current practices to overcome hurdles and employ creative solutions.
• Work well in team environments, both as individual contributor and as a leader.
• Motivate and lead team members to participate, support, and share your enthusiasm and vision.
• Effectively communicate verbally, visually, and in writing to sell your ideas to various levels within the organization.
• Adapt and stay flexible within multiple business environments and audiences.
• Work at ease in Microsoft Word, Excel, and PowerPoint.
• Working knowledge of Statistical Process Control (SPC).
• In-depth knowledge of problem solving & quality assurance tools (PFMEA, CP…) with practical application experience.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all our key audiences: our shareholders, customers, prospective employees and especially ourselves.

These values must be expressed in our work and embody our actions, as they form the basis on which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.