Butler Supervisor

POSITION SUMMARY

As the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is hightouch personalized creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team who are the ultimate luxury ambassadors.

The Senior Butler oversees the functioning and delivery of butler services. You verify that there is a seamless approach to the prearrival guest stay and at departure through St. Regis brand standards. You supervise the work of the Butler team comprised of Butlers and Butler Valets and drive strong coordination with other departments. Responsibilities also include people management tasks including interviewing and hiring Butler team members and creating schedules to ensure optimal staffing levels.

While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s every team member is part of a trailblazing future to redefine modern luxury through service. The Senior Butlers success is rooted in a deep passion for service uncompromising standards the ability to anticipate needs and impeccable interpersonal skills.

You will also be expected to create a safe workplace follow company policies and procedures uphold quality standards and ensure your uniform personal appearance and communications are professional. Butler team members will be on their feet and moving around (stand sit or walk for an extended time) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Supervisory Experience: No supervisory experience.

License or Certification: None

REQUIRE QUALIFICATIONS

Related Work Experience: 1 year related work experience required.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager