Global Process Leader – Onboarding

Job Description:

Responsible for designing and optimizing the end-to-end onboarding experience, ensuring an efficient, data-driven process that enhances associate and hiring manager satisfaction. This role leads global onboarding initiatives from offer acceptance through an associate’s first year, driving process simplification, continuous improvement, productivity, and business insights while connecting people, processes, and technology across the employee lifecycle.

What are we looking for?

• 5-8 years of experience in HR, HR Operations, HR Technology, or related areas.
• Proven experience leading projects and driving process improvements in a global environment.
• Strong change management, problem-solving, and stakeholder management skills.
• Experience simplifying processes, improving productivity, and reducing cycle times.
• Ability to influence and collaborate across cross-functional and multicultural teams.
• Data-driven mindset with experience using metrics to identify opportunities and measure outcomes.
• Strong business acumen and ability to build business cases for improvement initiatives.
• Bachelor's degree in HR, Business Administration, or a related field; project or process management certifications are a plus.

What will be your key responsibilities?

• Lead the design and continuous improvement of the global onboarding process, ensuring an exceptional associate and hiring manager experience.
• Act as the global process owner for onboarding, partnering across Talent Acquisition, Operations, and stakeholder teams.
• Drive process simplification, standardization, automation, and self-service to improve efficiency and reduce cycle times.
• Develop and execute the onboarding continuous improvement roadmap, prioritizing initiatives based on business value and impact.
• Use data, KPIs, and stakeholder feedback to identify opportunities, measure performance, and drive measurable outcomes.
• Lead cross-functional projects, influencing stakeholders and coordinating delivery across global teams.
• Partner with technology teams to define process requirements and support solutions that enhance onboarding experiences and operational effectiveness.
• Build strong stakeholder relationships and champion change management to drive adoption of new processes and ways of working.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.