Program Coordinator I - Bridges to Moms Program

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Bridges to Moms (BTM) is a program within the Division of Women’s Health at Brigham and Women’s Hospital that supports pregnant and postpartum women facing barriers such as housing, food, transportation, and access to care. Through compassionate, comprehensive support, BTM helps families navigate challenges, improve health outcomes, and build a foundation for long-term stability and self-sufficiency.

The Program Coordinator I supports day-to-day program operations, including administrative coordination, event planning, data management and analysis, and program reporting. The role also plays an important part in Workforce Development (WFD), helping patients identify and access educational opportunities, skills training, and certificate programs aligned with their career goals. Through these efforts, the Program Coordinator helps empower patients to pursue meaningful career pathways, strengthen their financial independence, and build brighter futures for themselves and their families.

Responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. Facilitates communication across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and support strategic improvements.

Essential Functions

-Assist in the day-to-day administrative tasks related to program management.

-Maintain accurate and organized program documentation, including project plans, reports, and correspondence.

-Assist in the planning and execution of events related to hospital programs, such as workshops, training sessions, and community outreach activities.

-Enter and manage program-related data, ensuring accuracy and completeness.

-Communicate with program participants and stakeholders, providing information, collecting feedback, and addressing inquiries.

Qualifications

Education

High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred

Experience

Administrative or program support experience. 0-1 year required

Knowledge, Skills and Abilities

- Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.

- Basic financial/accounting skills.

- Strong oral and written communication skills.

Fluency in both English and Spanish is required for this position.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

41-45 Avenue Louis Pasteur

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.