Director – Agentic Trust Product Acceleration

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

The Director, Agentic Trust Product Acceleration is responsible for building, scaling, and operationalizing Agentic Trust solutions across all Security Solutions Organization (SSO) verticals (including Identity & Fraud, Cybersecurity, and Disputes & Experience), enabling secure and trusted agentic commerce experiences. This role executes against defined strategy to deliver scalable, market-ready capabilities.

Operating within Security Solutions, the Director advances Mastercard’s trust and safety strategy for agentic commerce by partnering closely with Product, Engineering, and Foundry teams to design, develop, and bring solutions to market at scale.

Role Responsibilities:

Product Strategy & Execution

• Translate strategic priorities into actionable product roadmaps and execution plans
• Drive end-to-end execution from concept through market testing and scale

Innovation & Capability Development

• Incubate and scale Agentic Trust solutions across key domains (e.g., identity, fraud, cyber)
• Ensure alignment with enterprise product and innovation priorities

Execution & Delivery

• Lead cross-functional execution across Product, Engineering, and Foundry teams
• Ensure initiatives progress against defined goals, timelines, and success measures

Scalability & Platform Alignment

• Ensure solutions are scalable, interoperable, and aligned with platform and data capabilities

Market Readiness & Commercialization

• Prepare solutions for market readiness, including value proposition and portfolio integration
• Maintain focus on speed, quality, and customer relevance across the product lifecycle

All About You:

• Strong experience leading product delivery in complex, technology-driven environments, with ownership of end-to-end lifecycle from concept through scale
• Proven track record of building and scaling new products or capabilities, including early-stage incubation, market validation, and commercialization
• Ability to translate strategy into tangible product outcomes, driving clarity on scope, milestones, and success metrics
• Experience operating in highly matrixed environments, with the ability to drive execution across multiple teams without direct authority
• Strong understanding of platform thinking and scalable architectures, ensuring solutions are interoperable and aligned with broader data and platform capabilities
• Execution-focused mindset with a strong bias for action, able to operate with speed while maintaining quality and rigor
• Strong commercial acumen, with experience preparing products for market (e.g., value proposition, readiness, integration into portfolio)
• Excellent communication and stakeholder management skills, with the ability to align teams and drive delivery under pressure
• Experience across agentic commerce, AI-driven solutions, trust and safety, fraud, identity, or cybersecurity domains

• Ability to thrive in fast-paced, ambiguous environments, with a focus on outcomes and impactMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges