Director, Center for Inclusive Growth - Tech for Good

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Center for Inclusive Growth is the social impact hub at Mastercard. The organization seeks to ensure that the benefits of an expanding economy accrue to all segments of society. Through actionable research, impact data science, programmatic grants, stakeholder engagement and global partnerships, the Center advances equitable and sustainable economic growth and financial inclusion around the world. The Center’s work is at the heart of Mastercard’s objective to be a force for good in the world.

Role

The Tech for Good team sits within the Center’s Global Programs team and leads programmatic strategies and initiatives that accelerate the responsible adoption and scalable use of technology, including AI and data innovation, for social impact. The team addresses information inequality by rethinking processes, workflows, services, tools, data, systems, capability, and ecosystems to drive meaningful, measurable changes through technology to promote inclusive growth, particularly in underserved and marginalized communities.

Reporting to the Vice President, Tech for Good, the Director will focus on three priorities: building and managing the ecosystem of assets, tools, experts, and partners needed to scale social impact; enabling the effective exchange and use of Mastercard’s assets including tools, data, AI, and technology to advance our “doing well by doing good” mission and the Center’s inclusive innovation agenda; and mainstreaming advanced analytics and usability to support the delivery of internal and external engagements. The ideal candidate will bring strong stakeholder engagement, advanced analytical acumen, and ecosystem management experience, with the ability to work cross-functionally in a fast-paced, high-impact environment.

Key Responsibilities:

• Scale the use and adoption of data, networks, technology, and AI for the digital transformation of social impact organizations (SIOs) focused on small business growth and financial health.
• Build and maintain strong relationships with internal teams to build two-way roads to provide a social impact lens to business teams, and leveraging business expertise in service of the Center’s mission

o Build internal coalitions and harness Mastercard’s human capital and technology for social impact, working with Data for Good and Social Impact and other relevant teams to identify opportunities to leverage MA talent in support of the Center and its partners

• Manage and advise on a diverse portfolio of grants and partnerships aligned with the Tech for Good strategy, while delivering strong outcomes and outputs.
• Institutionalize data and AI-driven decision-making across the Center, supporting the team with the delivery, usability, and scaling of AI tools, infrastructure, and solutions for internal & external engagements.

o Work with the Center’s Measurement & Evaluation lead on continuing to evolve the M&E frameworks and processes to drive towards data-driven decision-making

• Advise on data-related research projects- supporting in defining the research objectives and working with Research & Insights as well as partner organizations on outputs

o Translate key inclusive insights from R&I team/reports into consumable visualizations, demos & prototypes (“knowledge Translation”)

• Actively participate in technical communities and conversations to monitor emerging data science trends, use cases and breakthroughs in the field;
• Manage the Center’s proprietary tools, including product development with the vendors, overseeing the delivery to users, and managing marketing and thought leadership activities.
• Support the data and AI maturity of the Center’s grantees, working with the Global Programs team on the grantee engagement strategy, and leveraging internal and external partners to help advance organizational missions

All about you:

• Outcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
• Experience with machine learning methods and data mining, utilizing advanced analytical techniques, algorithms, and methodologies (Python, R, SAS, etc.) preferred
• Experience managing philanthropic grants in the tech for good sector
• Strong track record as an innovator and implementer as evidenced by direct leadership of complex projects, senior roles in product development, or other comparable experiences
• Strong, established network in the data for good field
• Proven skills in visioning, planning and delivery of strategic analytical systems, products, applications and data to support a complex organization and ambitious social impact agenda
• Strong business and interpersonal skills and the ability to work cross-functionally in a matrixed organization
• Ability to translate complex information into actionable insights
• Attention to detail and ability to work with urgency
• Proven ability to manage complex technical projects with cross-functional teams.
• Good understanding of global privacy, data protection and AI regulatory principles and standards
• Self-motivated and capable of working independently in a fast-paced environment
• Experience with philanthropic or nonprofit funding cycles and impact measurement
• Excellent English oral and written communication skills, including well developed public speaking skills

• Master’s degree in Computer Science, Data Science, Engineering, Public Policy, or a related field with 5+ years of experience in a relevant technical role. [preferred]Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges