Lead Software Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world and to doing well by doing good. Mastercard relies on our global workforce to help us achieve our goal of building a sustainable, inclusive global economy. The Mastercard Way encourages us, connects us with the behaviors that represent the essence of not only what we do but who we are as an organization. Cultivating an environment for all employees that respects their individual strengths, views and experiences drives a global and collaborative culture of inclusion and sense of belonging.

MasterCard Leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the requirements of SLA’s.

- Are you passionate about software engineering?

- Do you enjoy seeing the impact your code has on a wide range of customers across the globe?

- Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development?

- Do you thrive in a place where you are continuously learning more while growing your skills and career?

- Do you want to join a Company that offers a competitive benefits-and rewards program that attracts, develops and retains the most talented employees around the world?

- Do you want to join an inclusive culture where employees, in all their diversity, feel valued, respected and who can bring their authentic selves to work? Learn more at Mastercard’s Corporate Sustainability Report.

- Successfully lead major projects and complex assignments with broad scope and long-term business implications. Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market.

Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs).

- Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints. Contribute to the overall strategy and manage complex issues within functional area of expertise.

- Develop overall strategic technical plan and create architecture proposals based on identified solution gaps. As recognized subject matter expert, lead planning, design and implementation of technical solutions. Create solution definition and solution architecture.

- Make presentations to the Management, Business Owners and other Stakeholders.

Assist in examining commercially available and forthcoming industry technologies related to area of expertise.

- Research on current and upcoming technologies and application appropriate frameworks and provide recommendations to Management. Perform PoCs (Proof of Concept) and help Department in the selection of Technology. Proactively create and maintain solution and technology road maps

About The Role

As a lead software engineer at Mastercard, you are expected to perform following responsibilities:

Own complex problems having dependency across services and facilitate cross-functional team interactions to drive resolution

Write code to build and enhance applications/services and promote code-reviews, code scanning, and other standard development practices to deliver high-quality artifacts to production.

Define, design, and develop procedures and solutions at a service level to meet the business requirements/enhancements

Drive prioritization decisions and trade-offs in working with product partners

Identify opportunities and build roadmaps to enhance primary service/function

Automate and simplify all aspects of software delivery and development actively evangelizing the need to automate and simplify where needed.

Drive seamless integration across all connected services to meet end-user expectations

Drive blameless postmortems culture to identify root causes of incidents and implement learnings

Introduce new technologies and architecture by following enterprise guidelines

Advocate for engineering principles outside of current organization/platform

Provide development and architecture guidance to team members

Build relationships and effective partnerships across organizations

Write and evaluate recommendations for job promotions based on an unbiased view of one's accomplishments

Conduct technical interviews for hiring engineering staff and raising the performance bar

Lead by example with hands-on approaches to demonstrate engineering excellence

Encourage staff to share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity

All About You

Has the ability to write secure code in three or more languages (e.g., C, C+, C#, Java, JavaScript) and familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerabilities.

Has skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Angular, DXP, others)

Understands internals of operating systems (Windows, Linux) to write interoperable and performant code

Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors

Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)

Understands use cases for advanced design patterns to implement efficient code

Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring

Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience

Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time

Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability

Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation

Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools

Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools

Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)

Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to Understands application/service limits and behaviors

Actively integrates generative AI tools into day-to-day development workflows - leveraging AI-assisted code generation and code review to accelerate delivery while maintaining quality and security standards.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.