Manager, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The LAC Digital Partnerships team is responsible for cultivating and managing regional strategic relationships with LAC Regional Enablers across the ecosystem. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard’s technological capabilities to solve real world problems for our partners and their customers, create new product propositions, and ensure seamless, secure and inclusive payments.

Role

In this client-facing position, you will:

- Support the regional Market Development team in establishing relationships and partnering with leading and emerging tech enablers across the region.

- Support and deliver on Mastercard's LAC Processing Framework, helping Mastercard's processor partners win/flip new MA portfolios and defend existing ones

- Dive into financial and payment related data to be grounded in facts, and become conversant in Mastercard’s capabilities in order to provide customer specific recommendations that drive value for partners and Mastercard

- Provide insight into a partner’s business, thinking strategically and broadly.

- Establish day to day business relationships and work with partners to create roadmaps.

Ensure alignment on strategy and execution on agreed projects through QBRs and daily interactions.

- Support negotiations with partners and with internal stakeholders and develop terms sheets and contracts

All About You

The ideal candidate for this position should:

• Have a customer centric focus and be able to quickly turn problems into opportunities
• Passionate about cultivating partnerships and taking them to another level
• Be curious and open to constant learning, challenge the status quo when needed and think outside the box for problem solving
• Be organized with pipeline management and prioritize what matters the most to the business

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NOTE: Candidates go through a thorough screening and interview process.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.