Senior Analyst, Payroll Governance

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

The Senior Specialist, Payroll Governance is responsible for the end-to-end coordination, tracking, and administration of tuition payments associated with the ACS MBA sponsorship program. This role serves as the primary operational liaison between Payroll, Total Rewards Center of Excellence (COE), People Business Partners, and other key stakeholders to ensure tuition payments are accurately tracked, timely processed, and appropriately reported through payroll in compliance with company policies and local regulatory requirements. This individual plays a critical role in supporting the operational execution of a global educational assistance program with a complex population of employees on educational leave, internship assignments, and return-to-work arrangements.

Role

Tuition Payment Tracking & Administration

• Maintain and manage the ACS MBA participant and tuition payment tracker.
• Monitor tuition payments, reimbursements, and outstanding balances received from program administrators and vendors.
• Validate participant data, payment amounts, return-to-work dates, and payroll eligibility requirements.
• Reconcile payment files and supporting documentation to ensure completeness and accuracy.
• Track payroll processing status for all tuition-related transactions.

Payroll Coordination

• Serve as the primary point of contact between the ACS MBA program stakeholders and Payroll Operations.
• Coordinate submission of tuition payment files for payroll processing.
• Monitor payroll execution and confirm successful completion of transactions.
• Partner with payroll teams to resolve discrepancies, exceptions, and processing issues.

Stakeholder Management & COE Support

• Partner closely with Total Rewards, People Business Partners, and leadership team to provide ongoing updates regarding participant status and payment processing.
• Deliver regular reporting on tuition payments, open items, outstanding actions, and payroll completion status.
• Respond to stakeholder inquiries regarding payment status and timing.
• Escalate risks, delays, or data concerns to appropriate stakeholders.

All About You

• Strong organizational and project coordination skills.
• Advanced Microsoft Excel skills, including data reconciliation and reporting.
• Ability to manage multiple deadlines and large volumes of data with a high degree of accuracy.
• Strong communication and stakeholder management skills.
• Experience working with Workday or other HRIS/payroll systems.
• Knowledge of payroll taxation and taxable benefits.

• Experience working with cross-functional global teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.