Branch Manager

SUMMARY:
Masterparts is a large automotive aftermarket spares wholesaler and retailer with more than fifty years in the trade. The company has sixteen branches, of which two are in Windhoek, Namibia.
The Branch Manager leads and oversees operations at the Windhoek North branch, directing Supervisors, Administrators, and Operational staff. The role ensures service standards, compliance, and workplace safety are met. As a result, the branch delivers consistent customer satisfaction, achieves its financial and operational targets, and contributes sustainably to the organisation’s performance.
Duties include:

• Drive the branch's financial performance and profitability.
• Create a culture of customer service.
• Increase Sales.
• Operational Efficiency and Stock Management.
• People Management and Development.
• Health, Safety, Compliance, and Risk.
• Manage property, buildings, and motor vehicles.
• Apply and ensure adherence to all existing company policies and procedures.

POSITION INFO:
At least ten years of experience in the Automotive Aftermarket At least five years in a similar managerial and leadership role. A Red Seal Trade Certificate, Diploma, or Bachelor's Degree is beneficial. Computer literate with experience using an ERP system and MS365. Fluent in Business (comprehension, writing, and verbal communication). Advanced Skills, Experience, or Attributes - People Leadership, Coaching, Development, Performance Management, and Change Management. Interpersonal and Intrapersonal Communication. Planning and Organising, Decision Making, Project Management. Problem Solving. Attention to Detail. Teamwork and Collaboration. Accountability and Integrity. Adaptability and Resilience. Time Management. Continuous Learning and Development. Good working knowledge of relevant workplace legislation. Valid Passport. Valid Driver's License.