Fleet Operations Lead

About MAX

At MAX, we are powering Africa’s forward movement by building the future of mobility across the continent and in emerging markets. Our mission is simple yet transformative: to make mobility safe, affordable, accessible, and sustainable for all, through high-performance technology and world-class operators.

We are creating the largest vehicle subscription and financial services platform for commercial drivers and transport operators in Africa. By combining technology, energy infrastructure, and financial innovation, MAX enables drivers with little or no banking history to access low- to zero-emission vehicles, insurance, digital wallets, and e-hailing services, all on a subscription basis.

Since launching, we’ve grown from just 200 drivers in 2015 to empowering over 55,000 riders (which we call Champions) and spread across 3 West African Countries - Nigeria, Ghana and Cameroon, with a plan to spread across Africa in the near future.

Vision, Mission and Values

MAX is powering Africa’s Forward Movement and has a goal to make mobility safe, affordable, accessible, and sustainable by leveraging technology, financial inclusion, and clean energy solutions. To achieve this, we are driven by core values which are at the heart of all we do. These are:

• Transparency - We take everyone along for the ride.

• Integrity - We stand by our word and remain consistent with all stakeholders.

• Initiative - We champion bold ideas and nurture innovation at every step.

• Partnership - We keep the welcome mat rolled out; collaboration is at our core.

• Safety - We prioritize safety so that every ride is safe, reliable, and comfortable.

Our Impact

Over the years, we have empowered over 55,000 riders (whom we call champions) with access to income-generating assets (two-wheelers and three-wheelers) through our rent-to-own (pay-as-you-go) model, a first-of-its-kind in Africa. In addition to this, to further enable these riders to start their business immediately, we have created the MAX Advantage, a suite of benefits which include vehicle license and insurance, health insurance, maintenance and emergency services.

First, we began with low-emission vehicles. Now, we’ve pivoted fully to EVs, steadily moving toward our goal of deploying over 10,000 across Nigeria and Ghana by 2025, as well as building a first-of-its-kind in Nigeria solar-powered battery swap stations to enable our champions to swap their batteries in less than 3 minutes!

By doing this, we are not only empowering our champions, but we are also protecting the earth, and increasing the purchasing power of our riders thanks to zero emissions, zero fuel cost and less maintenance cost of EVs.

At MAX, passion meets purpose. We are not just moving people and goods, we are creating livelihoods, reducing emissions, and transforming Africa’s mobility ecosystem. Because for us, every ride isn’t just a journey; every ride empowers us.

Our Investors and Strategic Partners

MAX is trusted by some of the world’s most respected strategic and financial investors. To date, we have raised over $70M to accelerate the future of sustainable mobility. Our backers include: Lightrock (part of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, DLM Capital.

In December 2021, MAX achieved the first close of its $31M Series B, laying the foundation to scale vehicle subscriptions, fintech products, and electric vehicles (EVs) across Africa. We are now entering our next growth chapter. By 2024, 31% of our fleet will be electric; by 2026, 69% will be electric. To achieve this bold vision, MAX is raising $100M+ in the next 12 months to permanently transform mobility infrastructure and unlock prosperity across Africa.

Role Overview: Fleet Operations Lead

The Fleet Operations Lead will be responsible for the Setup, Maintenance, Refurbishment and Security of the Fleet in his Jurisdiction.

Key

Responsibilities

1. Documentation

Maintain records of all vehicles within city jurisdiction and

maintain records of their status at all times

Ensure that records admitted in VAMS are without errors and

reliable

Collaborate with the Driver Operations team to monitor vehicles

to ensure that inactive vehicles in your domain do not exceed 2% at any point

in time

Maintain a record of daily activations in your jurisdiction

Ensure that every vehicle that enters the facility is checked in

and also checked out when they leave the facility.

2. Vehicle Setup

Setup of newly procured vehicles within a defined frame and

budget.

Coordination of vehicle documentation process to complete the

setup loop.

Oversee that all vehicles which are activation ready are

activated.

Upload vehicle information into VAMS accurately.

3. Vehicle

Maintenance

Ensure that all vehicles scheduled for maintenance are checked

into the premises and on VAMS.

Maintain detailed records of vehicle maintenance and servicing.

Co-ordinate with Authorized Service Workshops in his

jurisdiction to ensure that service records are entered into VAMS.

Liaises with OEMs to ensure Warranty issues are tracked and

closed out.

Follow up and ensure that insurance claims are closed out within

the allocated time and ensure vehicles are restored to service.

Ensure compliance with all Federal, State and Local laws related

to the repair of vehicles and equipment use and care.

Responsible for maintenance of all operational vehicles in

jurisdiction (These include vehicles used by verification, retrievals teams

etc.).

4. Vehicle Refurbishment

Ensure that vehicles deactivated or churned are immediately

assessed and planned for refurbishment.

Follow up to ensure that churned vehicles are re-certified

within the period set up in the SOP.

5. Fleet Security

Ensure every vehicle is tracked and reporting live location on

the IoT Platform.

Escalate issues with vehicle security to management and follow

up for prompt resolution.

6.Administrative Function

Manage team to boost morale and drive collaboration between the

teams.

Create strategies to reduce cost ,increase profits and improve

efficiency.

Create a budget for the team and present to the management for

proper analysis and approval.

Efficiently manage disbursed petty cash to ensure

accountability.

Oversee inventory to ensure that spare parts are judiciously

used for the purpose for which they are procured.

Requirement.

Skills and Ability

Strong interpersonal and communication(written and oral) skills.

Excellent understanding of Inventory Control principles and

practices.

Proficient in MS Office/Google Workspace.

Good understanding of fleet management.

Critical and Analytical thinking.

Accuracy and Attention to detail.

Confidentiality and Thoroughness.

Education

Minimum of HND in any Engineering/Business Discipline.

4 Years cognate experience as a Fleet Officer.

Want to Join Us? Here’s Why You Should…

At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, and disability.

The MAX Work Environment:

Drive: We are building a team where everyone is a leader and therefore run on internal motivation

Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans; we are committed to providing a lasting solution.

Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn

Initiative: We welcome novel ideas and encourage creativity

Diligence: We take great pride in our work.

Candor: We value open and honest communication

Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.

Bias for Technology: We automate everything

What You’ll Get:

Competitive pay & benefit

Health insurance coverage

Frequent performance chats & reviews

High-performing & passionate team members + fun work culture!

Only shortlisted candidates will be contacted.