Manager, Product Management

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

We are seeking a systems-oriented Product Manager to own product readiness for Archy as it scales across markets and restaurants.

This role will identify what Archy needs to scale reliably, translate market and restaurant needs into reusable product capabilities, and bridge gaps between local requirements and the core product roadmap.

The PM will ensure Archy can adapt to differences in language, menu, operations, restaurant technology, and customer behavior while maintaining a standardized, scalable global product.

Duties

1. Own Product Readiness for Scale

• Define the product capabilities and readiness criteria required to scale Archy across restaurants

  and markets.

• Identify product gaps that create friction as Archy moves from pilot to broader deployment.
• Partner with core Product and Engineering teams to ensure scale requirements are incorporated

  into the roadmap.

2. Bridge Market Needs with the Core Product

• Understand market-specific needs across customer experience, operations, menu, language,

  and restaurant technology.

• Translate local requirements into scalable, configurable product capabilities rather than one-off

  solutions.

• Serve as the product bridge between Market teams and core Product and Engineering teams.

3. Drive Localization & Market Adaptation

• Define how the product adapts to local languages, customer behaviors, restaurant operations, menus, and market requirements.
• Establish reusable frameworks and guardrails for localization.
• Balance local flexibility with global platform standardization.

4. Define Scale Readiness & Release Criteria

• Establish clear product criteria for market onboarding, releases, pilots, and broader scaling.
• Partner with Product, Engineering, Operations, and Deployment teams to identify blockers and readiness gaps.
• Use learnings from live markets and restaurants to continuously harden the core product.

5. Own the Scale Product Backlog

• Translate deployment friction and market feedback into prioritized product requirements.
• Prioritize capabilities based on their ability to unlock multiple markets and improve repeatability at scale.
• Protect the core roadmap from unnecessary customization and market-specific feature creep

Qualifications

• 5+ years of Product Management experience, ideally scaling complex digital, AI, commerce, or operational products.
• Experience taking products from pilot to scaled production across markets or geographies.
• Strong systems thinking and ability to turn local requirements into reusable product capabilities.
• Experience working across global and market teams with differing business and operational needs.
• Strong prioritization skills and comfort balancing global standardization with necessary localization.
• Ability to work across Product, Engineering, Design, Operations, and Deployment teams.
• Familiarity with conversational AI, LLMs, or AI-powered products is preferred.
• Strong analytical, communication, and stakeholder-management skills.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

McDonald’s is an equal opportunity employer. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.