Manager, Technical Product Management

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

Commerce Platforms is a strategic product suite that provides the core digital commerce capabilities McDonald’s needs to deliver consistent menu, ordering, and nutrition experiences across channels and markets. Within the suite, the Ordering Platform provides the transactional foundation for order creation and lifecycle management, improving consistency, reliability, and scalability across commerce channels. It provides the backbone during order conversion and fulfillment experiences.

Duties

• Strategic Prioritization: Drive prioritization by aligning sprint and quarterly planning decisions with organizational objectives, product strategy, and leadership-defined priorities ensuring effort is directed toward the highest-impact work across the Ordering backend platform.

• Backlog & Execution Ownership: Own the sprint backlog, write detailed epics and user stories, and actively participate in all Agile/sprint ceremonies alongside the engineering squads.

• Technical Translation: Translate domain-level platform strategies into detailed technical requirements, including data mappings, API behaviors, system workflows, and edge-case logic.

• Stakeholder Collaboration: Act as the interface for downstream digital channels (Mobile, Web, others), negotiating sprint priorities, aligning on delivery timelines, and ensuring they understand how to consume platform's capabilities.

• System Deep-Dives: Roll up your sleeves to understand the underlying architecture. Troubleshoot data flow issues, analyze API payloads, and define technical acceptance criteria.

• Dependency Coordination: Collaborate with PMs of consuming digital channels (Mobile, Web, Kiosk) to identify, sequence, and align on sprint-level backend dependencies, ensuring front-end and backend work progresses in sync.

• Tactical Roadmap: Maintain a rolling, tactical roadmap (1-3 quarters out) for your domain, ensuring engineering execution aligns with the strategic vision set by Product Leadership.

Outcomes

• Predictable, high-quality engineering execution with clear, well-defined user stories and technical acceptance criteria.

• Strong alignment and trust with digital channel PMs (Mobile, Web, etc), ensuring they have the backend capabilities they need, exactly when they need them.

• Reduced cycle time for engineering teams by providing clear abstractions, resolving dependency conflicts early, and keeping the backlog groomed and actionable.

• A well-maintained and clearly documented suite of capabilities for Ordering platforms.

Qualifications

• Proven experience as a Technical Product Manager, Product Owner, or Technical Analyst working closely with backend engineering teams.

• Strong technical aptitude: ability to independently analyze API contracts, understand data models, and map system-to-system workflows.

• Experience writing highly detailed user stories, technical acceptance criteria, and managing a backlog in an Agile/Scrum environment.

• Ability to communicate complex technical constraints to non-technical stakeholders, and conversely, translate business requirements into technical reality.

• Comfortable managing competing priorities from multiple consuming channels (balancing a Mobile app request against a Web capability).

Compensation Data

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.