Product Launch & GTM Readiness Manager

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

Revenue Operations Manager to own and continuously improve the product launch process from a go-to-market and sales readiness perspective. This role serves as the central coordinator between Product Development & IT (PDIT), Revenue Operations, Sales, and Marketing to ensure every product release is launched successfully with the field prepared to sell, support teams ready to enable adoption, and stakeholders aligned on execution. The ideal candidate excels at project management, stakeholder coordination, communication, and operational execution. They ensure product launches move from concept to commercialization with clear accountability, structured processes, and strong field readiness.

Responsibilities

• Own and continuously improve the GTM product launch framework, including timelines, readiness requirements, templates, stage gates, and stakeholder accountability.
• Establish repeatable launch processes that scale across multiple release types and priorities.
• Partner closely with PDIT, Sales, Marketing, Support, Finance, and Revenue Operations stakeholders to coordinate launch activities and ensure execution milestones are met.
• Serve as the primary facilitator for launch readiness reviews and execution checkpoints.
• Maintain the master launch calendar and manage dependencies across concurrent initiatives.
• Identify conflicts, resource constraints, and execution risks early.
• Ensure sales teams have the information, tools, training, positioning, and supporting materials necessary for successful product adoption and revenue generation.
• Coordinate launch-related communications and readiness activities across sales leadership and field teams.
• Maintain a single source of truth for launch status, key decisions, risks, and milestones.
• Deliver concise executive updates and recommendations to leadership.
• Proactively identify blockers, ownership gaps, or readiness concerns and drive timely resolution.
• Escalate issues that could impact launch timing, field readiness, or customer experience.
• Facilitate post-launch retrospectives and incorporate lessons learned into future launch processes.
• Measure launch effectiveness and identify opportunities to improve speed, adoption, and execution quality.

Qualifications

• in Bachelor’s degree in Business, Computer Science, or Information Systems. - Preferred
• 4-7 years of experience in Sales, Revenue Operations, Sales Operations, Program Management, Project Management, or Product Operations.
• Proven success leading complex cross-functional initiatives with multiple stakeholders.
• Strong project management, organizational, and execution skills.
• Excellent written and verbal communication skills.
• Experience managing timelines, dependencies, risks, and stakeholder accountability.
• Ability to influence and drive alignment without direct authority.
• Experience supporting sales organizations or participating directly in a sales, sales enablement, sales operations, or revenue operations capacity.
• Understanding of product launch, commercialization, and GTM processes.
• Experience working closely with Product Development, IT, or Product Management organizations.
• PMP, CAPM, Agile, or similar project management certification.
• Experience with project management platforms such as Jira, Asana, Monday.com, Smartsheet, or similar tools.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $81,000-$150,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.


Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.




Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

• Own and continuously improve the GTM product launch framework, including timelines, readiness requirements, templates, stage gates, and stakeholder accountability.
• Establish repeatable launch processes that scale across multiple release types and priorities.
• Partner closely with PDIT, Sales, Marketing, Support, Finance, and Revenue Operations stakeholders to coordinate launch activities and ensure execution milestones are met.
• Serve as the primary facilitator for launch readiness reviews and execution checkpoints.
• Maintain the master launch calendar and manage dependencies across concurrent initiatives.
• Identify conflicts, resource constraints, and execution risks early.
• Ensure sales teams have the information, tools, training, positioning, and supporting materials necessary for successful product adoption and revenue generation.
• Coordinate launch-related communications and readiness activities across sales leadership and field teams.
• Maintain a single source of truth for launch status, key decisions, risks, and milestones.
• Deliver concise executive updates and recommendations to leadership.
• Proactively identify blockers, ownership gaps, or readiness concerns and drive timely resolution.
• Escalate issues that could impact launch timing, field readiness, or customer experience.
• Facilitate post-launch retrospectives and incorporate lessons learned into future launch processes.
• Measure launch effectiveness and identify opportunities to improve speed, adoption, and execution quality.
• in Bachelor’s degree in Business, Computer Science, or Information Systems. - Preferred
• 4-7 years of experience in Sales, Revenue Operations, Sales Operations, Program Management, Project Management, or Product Operations.
• Proven success leading complex cross-functional initiatives with multiple stakeholders.
• Strong project management, organizational, and execution skills.
• Excellent written and verbal communication skills.
• Experience managing timelines, dependencies, risks, and stakeholder accountability.
• Ability to influence and drive alignment without direct authority.
• Experience supporting sales organizations or participating directly in a sales, sales enablement, sales operations, or revenue operations capacity.
• Understanding of product launch, commercialization, and GTM processes.
• Experience working closely with Product Development, IT, or Product Management organizations.
• PMP, CAPM, Agile, or similar project management certification.
• Experience with project management platforms such as Jira, Asana, Monday.com, Smartsheet, or similar tools.