Director, Talent Acquisition

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

The Role:

Build the talent strategy and workforce capabilities that will support Medcan’s continued growth.

Medcan has a strategic objective to grow substantially over the next five years. As Director, Talent Acquisition, you will lead the enterprise talent acquisition strategy, partner with senior leaders across the business, and build the workforce plans and talent pipelines needed to support that growth.

What You’ll Do

• Lead, coach, and develop a high-performing team of Talent Acquisition Specialists accountable for attracting and hiring top talent across the organization.
• Own Medcan’s enterprise talent acquisition strategy and translate business priorities into proactive, integrated recruitment plans.
• Lead workforce planning in partnership with business and HR leaders, using business growth plans, workforce data, skills requirements, and talent supply insights to forecast hiring needs, identify workforce gaps, and develop build, buy, borrow, or redeploy strategies.
• Establish an annual and multi-year workforce planning cadence, including demand forecasts, scenario planning, critical-role analysis, and regular updates to senior leadership.
• Act as a trusted advisor to senior leaders, hiring managers, and functional heads to ensure Medcan attracts and hires the right talent for the right roles at the right time.
• Develop effective sourcing strategies and maintain strong pipelines for critical, high-volume, and niche roles through a robust talent database and CRM.
• Lead Medcan’s Hot Skills talent strategy, participate in the committee, and deliver the related talent acquisition plans.
• Lead New Graduate, Co-op, and campus recruitment strategies, including programs for medical professional groups.
• Personally lead recruitment for senior-level and Director+ roles, as required.
• Set clear KPIs and service expectations, and use recruitment, sourcing, workforce, hiring manager, and new-hire data to measure performance and continuously improve outcomes.
• Stay current on Canadian and global labour-market, technology, workforce, sourcing, and recruitment trends, and apply relevant insights to Medcan’s talent strategy.
• Partner with Marketing to strengthen Medcan’s employer brand and social media presence through relevant content and engagement.
• Select and manage external recruitment vendors, ensuring quality, value, and performance.
• Partner with HR peers and business leaders to design and deliver innovative talent initiatives that support current and future workforce needs.
• Conduct regular team check-ins, remove roadblocks, set clear goals, provide coaching and mentoring, and lead performance reviews.

What You’ll Need

• Post-secondary education in Human Resources, Business, or a related discipline.
• 10+ years of progressive talent acquisition experience, including responsibility for talent strategy, workforce planning, and recruitment.
• Demonstrated experience leading enterprise workforce planning, including demand forecasting, scenario planning, skills-gap analysis, and translating business plans into workforce and hiring strategies.
• At least 4-5 years of experience leading and developing a team of recruiters or talent acquisition professionals.
• Proven ability to advise senior executives and build trusted relationships with business and HR leaders.
• Experience recruiting for medical staffing roles is strongly preferred.
• Experience with senior-level or executive recruitment.
• Strong business acumen and the ability to interpret workforce and recruitment data, identify insights, and present clear recommendations to senior leaders.
• Demonstrated coaching, leadership, mentoring, client engagement, and internal consulting capabilities.
• Excellent written, verbal, presentation, negotiation, and relationship-management skills.
• Sound analytical, problem-solving, and conflict-resolution skills, with the ability to simplify complex issues and create clarity in ambiguous situations.
• Proven ability to manage competing priorities, changing deadlines, and special projects in a fast-paced environment.
• Demonstrated professionalism, sound judgment, respect for confidentiality, and appropriate handling of sensitive information.
• Experience with global hiring and immigration processes is an asset.
• Experience with campus recruitment is an asset.
• Experience using Workday is an asset.
• French bilingualism is an asset.

Critical Competencies

• Strategic workforce leadership: Connects business strategy, workforce requirements, labour-market insights, and talent actions to build sustainable organizational capability.
• Enterprise partnership: Builds credibility with senior leaders and influences decisions through strong business judgment and practical, evidence-based recommendations.
• People leadership: Sets clear expectations, develops others, recognizes strong performance, and creates an accountable and inclusive team environment.
• Communication: Simplifies complex issues, tailors messages to the audience, and articulates a compelling “why” that builds understanding and commitment.
• Change and continuous improvement: Proactively identifies opportunities, takes ownership, and demonstrates persistence in driving meaningful change.
• Execution: Balances strategic thinking with attention to detail, urgency, disciplined follow-through, and measurable results.
• Adaptability and inclusion: Works effectively through change, supports consultative decision-making, and connects with diverse audiences with cultural awareness.

Role Details

• Reports to the Vice President, Human Resources.
• Full-time, hybrid role with two days in the office per week.

Position Pay Range

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Notice to Candidates: Recruitment Fraud

Please note that Medcan will never request any form of payment from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.

If you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at [email protected] to verify the legitimacy of the communication.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure - Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [email protected].