Team Lead (Diagnostic Imaging)

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

The Opportunity:

Medcan is seeking aTeam Lead, Diagnostic Imagingto provide day-to-day operational and clinical leadership for the Diagnostic Imaging team.Reporting to the Manager,ClinicServicesOakville, this role supports efficient department workflows, staff development, equipment and inventory oversight, and the delivery of safe, high-quality patientexperience.

As a working Team Lead, you will provide direct clinical support as needed whilepartnering with the Manager on coaching, recruitment, performancemanagementand continuous improvement initiatives.

This is a full-time role scheduled Monday toSaturdayduring regular clinichours(6:30am - 6pm)for an8.5 hourshift.Our Oakville clinic islocatedat 2275 Upper Middle Road E. There is free parking on site.

WhatYou’llDo:

Clinic Operations:

• Coordinate daily schedules, staff assignments,workflowsand break coverage.

• Assess patient volumes andallocatestaff,equipmentand clinical space effectively.

• Adjust workflows to support safe,timelyand efficient patient care.

• Monitor team productivity and address day-to-day operational challenges.

• Prepare patients and perform diagnostic imaging examinations within your professional scope.

• Accurately document and process patient information.

• Review relevant patient history and collaborate with radiologists,physiciansand interdisciplinary partners.

• Work closely with the Manager, Diagnostic Imaging and Manager, Clinic Services (Oakville) on continuous process improvement and quality assurance initiatives.

Quality,Equipmentand Inventory:

• Ensure departmental practices align with organizational policies and regulatory standards.

• Identifyopportunities to improve quality,efficiencyandthe patientexperience.

• Support the development and maintenance of policies, standard operatingproceduresand training materials.

• Oversee equipment maintenance,troubleshootingand quality-control activities.

• Coordinate departmental supplies, ordering,invoicingand vendor relationships.

• RepresentOakvilleDiagnostic Imaging on relevant committees andquality-improvementinitiatives.

Teamand Patient Experience:

• Serve as a key point of contact for patient concerns and help resolve challenging interactions.

• Lead team meetings and communicate operational and organizational updates.

• Promote a collaborative,respectfuland accountable team environment.

• Provide team members with coaching,mentorshipandtimelyfeedback.

• Support staff development plans, performancediscussionsand annual reviews in partnership with the Manager.

• Engage the team in workflow improvements and patient-experience initiatives.

Recruitment and Onboarding:

• Help assess staffing requirements and support recruitment activities.

• Participate in resume reviews,interviewsand candidate assessments.

• Support the onboarding,orientationand training of new team members.

WhatYou’llNeed:

• Current registration with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO).
• Minimum of five years of experience as a Medical Imaging Technologist infunctionsuch as sonography, X-Ray,Mammographyor other relevant modalities.
• Previousleadership, team-leador operational coordination experience.
• Strong clinical judgment and commitment to quality and patient safety.
• Excellent communication,organizationand time-management skills.
• Strong interpersonal,coachingand client-service abilities.
• Experience troubleshooting imaging equipment and managing departmental inventory.
• Demonstrated ability to build a positiveteamculture and support staff development.
• Ability to manage competing priorities in a fast-paced clinical environment.

Position Pay Range

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Notice to Candidates: Recruitment Fraud

Please note that Medcan will never request any form of payment from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.

If you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at [email protected] to verify the legitimacy of the communication.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure - Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [email protected].