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Location
Remote/Hybrid (Alajuela, Costa Rica)
Seniority
Senior · 7+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Medtronic is a global healthcare technology enterprise that develops and manufactures advanced medical devices and intelligent clinical platforms. Operating across more than 150 countries, the company delivers solutions across key therapeutic areas, including cardiovascular health, neuroscience, medical-surgical equipment, and patient monitoring systems.

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

POSITION DESCRIPTION/RESPONSIBILITIES

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The person in this role will work a Hybrid Model from the Medtronic facility located in Costa Rica

As a Senior Software Engineering Manager and Product Owner of the Medtronic Azure Cloud Platform, you will lead a team of Dev/Ops and cloud software engineers. You will continuously improve our software engineering practices while investing in the growth of each member of the team. Our team is responsible for the global standards and configuration of Medtronic Azure cloud with over 600 accounts in the US, Europe, Asia Pacific, and Greater China. We architect and maintain deployment, account management, networking, Ingress/Egress, account and service provisioning, global configuration guard rails, operational and security observability, and 24/7 operations. Our team partners with the business to understand their use cases and requirements. We also partner with Microsoft and our stakeholders in security, privacy, legal, and operations to curate and design how Medtronic consumes Azure services. Our team define standards, implement policy-based controls, and create service catalog code standards, reusable code artifacts, and CI/CD pipelines and integrations that enable consistent self-service for our application teams to consume. We maintain configuration standards that align with HIPAA, ISO, GDPR, and other industry and regulatory standards and guidance from Azure as to how services must be deployed for compliance. Our team includes a FinOps practice that monitors spend and trends to continuously refine how to meet application requirements in an efficient manner. We write and maintain code to address changes across many accounts achieving specific outcomes such as cost reduction, technical debt reduction, security posture improvement, configuration drift management, response to evolving operational issues, and improvements to inventory management.

Cloud Platform Services is a team that is passionate about making a difference and we value being action oriented, collaborative, accountable, team oriented, and focused on patient centered quality.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications to achieve long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

Bring your talents to an industry leader in medical technology and healthcare solutions - we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

CAREERS THAT CHANGE LIVES

· Lead, coach, and mentor a team of software engineers who build and maintain the enterprise Azure cloud for Medtronic. Lead a team that manage Financial Operations for Cloud - (FinOps)

· Continually improve our software delivery by maturing our software engineering practices (CI/CD, automated testing, cloud-native architectures).

· Collaborate cross functionally with engineering, security, service delivery, and privacy teams, among other teams, to deliver best in class systems.

· Influence and collaborate with internal and external stakeholders, peers, and leadership to remove barriers for the team

· Oversee activities of development and design requirements for software systems, applications and software quality assurance for enhancements and new products, including cloud-based platforms, to meet the current and future software needs

· Manage activities to ensure programs are appropriately resourced and ensure continuous improvement in technical capability, process, and compliance

· Manage scope, cost, and schedule within a cross-functional Dev/Ops team

· Create and manage expectations with team members, stakeholders, cross functional teams, and leadership

· Select, develop, coach, and evaluate personnel to ensure the efficient operation of the function

· Responsibilities may include those listed above and other duties as assigned

MUST HAVE (Minimum Qualifications)

  • Bachelor’s degree
  • 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree
  • 5+ years of managerial experience, Regional times, multiple time zones and locations.
  • Strongly Preferred:
    • Proven ability to deliver Azure cloud-based software solutions in a secure environment (healthcare, finance, or government/regulated environment is preferred)
    • Passion for developing and coaching a team
    • Experience leading a team of seasoned professionals
    • Proven ability to effectively manage the development of digital products (Agile Product Team)
    • Exceptional problem solving and communication skills
    • Experience as a product owner or lead business analyst on a software engineering team
    • Proven track record successfully managing software development projects
    • Experience building cloud native solutions, specifically leveraging Azure Native Services
  • Experience with AI systems design and AI Operations (e.g. GitHub CoPilot)
  • Innate curiosity and a desire to work in a developing space
  • Strong technical acumen and proven ability to collaborate with engineers and developers on technical discussions
  • Ability to lead through change and inspire confidence in your team
  • Extensive experience with Agile development methodologies
  • Experience with data platforms and standards
  • Experience working with nearshore and offshore teams
  • Azure Certification such as Azure Solutions Architect

Responsibilities may include the following and other duties may be assigned.

  • Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms.
  • Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management.
  • Provides direction for the effort required to protect the company's data, tools and information systems.
  • Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.
  • Usually requires subject matter knowledge of user group for practical application of system characteristics.
  • Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy: Manages large team which would typically consist of both experienced professionals and managers. Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results . Receives assignments in objective oriented terms; has latitude to reinterpret objectives.

Organizational Impact: Initiates programs or projects based on identified business and / or tactical needs. Decisions impact projects or operations, affect the deadlines, resources, and funds, and the achievement of organizational objectives. Typically has budget or P&L accountability for a department, function or geography.

Innovation and Complexity: Develops new objectives, new operating policies, products, processes and standards in support of the job function strategy. Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes. Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties . May interact on issues that have externally divergent objectives.

Leadership and Talent Management: Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals. Recommends strategies, goals and plans for a group. Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management knowledge to lead project teams in one department. Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
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