Veterinary Client Service Representative
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 1, 2026. MedVet scores A on the Alion truth index.
Description
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation,dermatology,and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVetexperience for our clients and patients, as well as your teammates.
We are looking for: Veterinary Client Service Representative (CSR)
Saturday's 11a-11p
Our Client Service Representatives havethe first interaction with our clients providing superior service toensure client interactions arefacilitatedsmoothly,compassionatelyand effectively throughout theirMedVetExperience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medicalrecordsand financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must alwaysmaintaina compassionate yet professional composure.
What you’ll do:
Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts,reportsand correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby
Who you are:
Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to workadditionalhours when necessary
Critical thinking skills and ability toanticipateneeds inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previousexperience in veterinary setting (preferred)
Come as you are. MedVetis an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVetis dependent upon the passing of a drug screen and background check.
MedVetdoes not accept unsolicited resumes from third-party recruiters.