Network Strategy Officer

The Role

Reporting to the Senior Network Acquisition Manager, the Network Strategy Officer supports vendor engagement, quote collection, order processing, delivery tracking, and the tracking of network risks across Megaport’s global network.

Working with Network Strategy, Procurement, Engineering, Operations, and external vendors, this role helps ensure network orders, risks, and delivery milestones are tracked, communicated, and progressed efficiently.

This role provides a strong foundation for future growth within the Network Strategy team or related functions such as Procurement, Operations Engineering, or Network Commercial Management. It is ideal for someone looking to build a career in telecoms infrastructure, vendor management, or global network operations.

What You’ll Be Doing

• Submit and track vendor quote requests, including local loop and last-mile pricing.

• Follow up with vendors on quote responses, commercial details, order documents, delivery milestones, and outstanding actions.

• Track vendor response times and delivery commitments, escalating where timelines or service levels are at risk.

• Support network order creation through internal systems, vendor portals, and deployment tools such as Forge.

• Request, review, and archive KMZ/KML files, LOAs, CFAs, FOCs, circuit designs, service IDs, and handoff details.

• Monitor vendor delivery timelines across site survey, design, provisioning, testing, and activation.

• Escalate vendor delays, missing documentation, jeopardy notices, or delivery risks to relevant stakeholders.

• Maintain accurate updates in Jira and other internal tracking systems.

• Coordinate with Operations and Engineering to track network risks, capacity challenges, and operational issues.

• Support coordination of hardware renewals, licensing renewals, upgrades, and related vendor activities.

• Assist with reporting on vendor escalations, delivery status, operational risks, and network capacity tracking.

• Provide cross-functional support across Network Strategy, Procurement, Engineering, and Operations.

What We're Looking For

• 1-2 years’ experience in telecommunications, IT operations, vendor support, service delivery, procurement coordination, or relevant graduate/internship experience.

• Strong organisational skills and attention to detail.

• Clear written and verbal communication skills.

• Ability to manage multiple tasks, vendors, and stakeholders at the same time.

• Experience with Jira or similar tracking/project management tools.

• Comfortable working with spreadsheets, vendor portals, trackers, and internal workflow tools.

• Interest in telecommunications, network infrastructure, data centres, fibre networks, or vendor management.

• Proactive, reliable, and eager to learn in a fast-paced global environment.

What We Offer

• Flexible working environment - a remote-first culture with coworking options available.
• Generous leave plans - including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.
• Health and wellness support - through a wellness allowance and employee wellbeing initiatives.
• Comprehensive learning support - generous study and training allowance plus 5 days of paid study leave
• Creative, modern workspaces - designed to inspire when you're not working remotely
• Motivated, inclusive team - work alongside industry experts and fresh talent
• Recognition programs - celebrate achievements with our Legend and Kudos awards