Product Operations

岗位职责 / Responsibilities

深入理解业务流程和用户需求，负责系统需求的收集、分析、整理和优先级管理;

识别重复性高、人工投入大或易出错的工作，推动流程系统化、自动化和批量化;

梳理业务流程，输出需求文档、流程图、功能说明和验收标准;

协同产品、技术、数据及业务团队，跟进需求评审、开发、测试和上线;

组织UAT、试点、培训和推广，跟踪系统使用情况及上线效果;

基于用户反馈和数据分析，持续推动系统和流程优化。

Understand business processes and user needs, and manage the collection, analysis and prioritization of system requirements;

Identify repetitive, labor-intensive or error-prone activities and drive systemization, automation and batch processing;

Map business processes and prepare requirement documents, process flows, functional specifications and acceptance criteria;

Work with Product, Engineering, Data and business teams to manage requirement reviews, development, testing and launches;

Organize UAT, pilots, training and rollout, and track system adoption and post-launch impact;

Use user feedback and data insights to continuously improve systems and processes.

任职要求 / Requirements

具备3年以上的产品运营、流程优化、业务分析、系统运营或项目管理经验;

能够独立完成需求分析，并将业务问题转化为清晰、可落地的系统方案;

具备较强的结构化思考、跨团队沟通和项目推动能力;

具备数据意识，能够发现问题并评估优化效果;

中文和英语流利，可作为工作语言，能够完成跨团队沟通和文档撰写。

3 years experience in product operations, process improvement, business analysis, system operations or project management;

Ability to independently analyze requirements and translate business problems into clear and practical system solutions;

Strong structured thinking, cross-functional communication and project execution skills;

Data-driven mindset with the ability to identify issues and evaluate improvement results;

Fluent in Chinese and English, with both languages usable for daily communication and documentation.

岗位亮点 / Highlights

参与多市场业务协作，了解不同业务模式和运营场景;

参与核心业务系统和流程从0到1的建设;

推动业务流程自助化、系统化和规模化;

与产品、技术、数据及业务团队协作，解决实际业务问题。

Collaborate with teams across multiple markets and gain exposure to diverse business models;

Participate in building core business systems and processes from 0 to 1;

Drive self-service, systemization and scalability across business processes;

Work closely with Product, Engineering, Data and business teams to solve real operational problems.