Technical Supervisor, Entertainment Technology

POSITION SUMMARY:

The Technical Supervisor, Entertainment & Attractions is responsible to ensure day-to-day technical operations of the Lighting, Video and FX, while monitoring and maintaining the systems to ensure un-interrupted and reliable operation.

PRIMARY RESPONSIBILITIES:

• Supervises the day-to-day technical operation of all Entertainment Venues and Attractions in City of Dreams Mediterranean
• Assists to use and develop all System Operating Procedures (SOP) and preventative maintenance program for the areas related to the Department
• Carries out assigned daily operational tasks, liaises with the Entertainment Events and Resort Engineering Team to ensure all systems relevant to show performances and maintain high standard of Technical services in all attractions and/or outlets are always running smoothly
• Assists in the day-to-day management of the Property Services Team including Shift Scheduling based on requirements
• Assists in maintaining accurate records and monitors closely all operating expenses to ensure that the budget is adhered to and costs strictly controlled
• Submits monthly Utilities Consumption Reports on time with highest accuracy
• Ensures all maintenance requests are performed on time
• Given the complexity and the risk related with the equipment under the responsibility of the department, ensures that all technical operation and procedures are safe
• Handles all “AVL” related system setup, standby and dismantling of Events
• Coordinates with Housekeeping/Environmental Services department for any follow up cleaning jobs required after completion of each job
• Ensures all tools and equipment are regularly inspected for their correct functions and safe for operational uses
• Assists to ensure that department has a good inventory of spare parts
• Ensures the tidiness and cleanliness of the working bench, workshop areas and storage areas so that a safe and decent workplace is maintained
• Follows up all deficiencies noted during regular inspection and take ownership to carry out necessary works and reports to his/her superiors at first instant for any breakdown that will affect operations
• Personally, supervises all hazardous work and ensures all safety regulations are being strictly observed by all employees
• Maintains good relationship with Contractors in order to get the best service possible
• Adheres to all company policies and procedures
• Reports accidents, injuries and unsafe work conditions to superiors and relevant departments
• Performs other reasonable job duties as assigned by superiors from time to time

QUALIFICATIONS:

Experience

• A minimum of 5 years of pertinent experience in relation to the position

Education

• Diploma or Degree in Electrical, Building Services, Mechanical or other rated disciplines.
• Health and Safety knowledge and background

Skills

• Ability to operate, troubleshoot and maintain Audio, Lighting and Video equipment
• Excellent interpersonal and customer service skills
• Possesses strong organizational and time management skills
• Excellent command of Greek and English are highly preferred
• Good knowledge of basic computer use (MS Office) is highly preferred
• Hand-on and possess good problem-solving skills and attending to details
• Independent and able to work with minimal supervision
• Frequently/Occasional ascending or descending ladders and/or ramps and ability to work in high rise site

Requirements:

• Ability to work under pressure and meet deadlines
• Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
• Ability to work on overtime when needed
• Good health, physically fit and excellence in personal grooming and presentation

PERSONAL COMPETENCIES:

• Achieves agreed objectives and accepts accountability for results
• Displays a high commitment to delivering results
• Communicates effectively
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable
• Ability to lead