Content Engineer*

Description

What We’re Looking For:

Meltwater, a global software as a service company, is looking to hire a full time Content Engineer to join our Content Support team, Content Support expands and maintains (editorial) content and Media Relations data while focusing on quality, customer satisfaction and operational efficiency. We are looking for people who are interested in developing their skills in a fast-paced and dynamic workplace, and a positive and solution-oriented attitude is a must-have.

You’ll join a truly enthusiastic team of friendly people and will be working as part of the wider Content Support team across the globe. Your main responsibility in this position is to continually maintain Meltwater’s content crawling solutions. All required training will be provided to you in order to master your tasks. It is beneficial if you have a basic understanding of "Web Data Extraction" and its associated challenges. Meltwater truly believes that people with different backgrounds and perspectives will make our environment better and raise the quality of our products. We’re actively working to build a diverse and inclusive workplace and encourage everyone to join us in our journey!

What You'll Do

• Master our internal web-data extraction platform to configure, optimize, and maintain crawler setups.
• Analyze website structures, HTML source code, and site behaviors to create accurate XPath, and Regular Expressions for data extraction.
• Continuously improve extraction quality by identifying content gaps, reducing crawler failures, and ensuring high-quality structured output.
• Monitor and troubleshoot crawling issues using logs, HTTP responses, and tooling insights to ensure consistent data accuracy and coverage.
• Work cross-functionally with product, QA, and content teams to improve customer satisfaction through enhanced data completeness and reliability.
• Document extraction logic, website behaviors, and configuration changes for internal knowledge sharing.

What You'll Bring

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Strong written and verbal communication skills in English.
• Solid understanding of HTML, DOM structure, and CSS.
• Good understanding of HTTP concepts (status codes, redirects, authentication, headers, etc.)
• Ability to quickly learn internal tools, proprietary systems, and new web technologies.
• Strong analytical and problem-solving skills, especially when dealing with ambiguous or changing website structures.
• High attention to detail, accuracy, and consistency in extraction logic.
• Ability to adapt quickly in a fast-changing environment.

Preferred Qualifications

• 1-2 years experience in a technical support or web-data related role.
• Experience with web crawling, web scraping, or data extraction workflows.
• Working knowledge of XPath and Regular Expressions.
• Familiarity with analyzing website source code, APIs, and network traffic.
• Ability to debug technical issues using logs, HTTP responses, and browser developer tools.
• Strong teamwork ethic with the ability to manage multiple tasks in parallel.
• Experience working with spreadsheets (Google Sheet or similar) to manipulate and transform data.
• Basic familiarity with JavaScript, Python, or other scripting languages.
• Customer-first mindset with the ability to translate content requirements actionable steps.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: Richmond Road, Bangalore

When You'll Join: As Per Offer Letter

About Meltwater

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of2,200+ employees in 50 locations across25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.