Backend and AI Engineer
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Meraki Labs is a venture studio based in Bengaluru, India, founded in 2023 by industry veterans Mukesh Bansal and Peeyush Ranjan. The organization functions as both an incubator and a catalyst, offering hands-on operational support, strategic mentorship, and pre-seed or seed-stage investment to early-stage startups. It focuses on developing high-impact companies across various sectors, utilizing a venture studio model to guide founders from initial concept through prototype development and market entry.
From voice AI that activates patients and handles calls to insurances, vendors, and providers, to the autonomous workflows that orchestrate end-to-end care delivery.
Responsibilities:
- Build and deploy voice AI for automating patient activation and outbound calls to insurance companies and vendors.
- Capture the right data from product usage, build the feedback loop, and implement RL pipelines so that agent performance improves continuously with real-world data.
- Bring together voice, workflow, and copilot agents into a unified AI Nurse experience.
- Human feedback (RLHF), reward modelling, or other feedback-driven improvement loops for LLM-based systems.
Requirements:
- You've built AI agents or LLM-powered systems from scratch and shipped them to production.
- Experience building evaluation pipelines for AI systems.
- Background in RAG systems, vector databases, and knowledge retrieval pipelines.
- Contributions to open-source AI projects or a portfolio of side projects that show your range.
- Experience with voice AI systems: speech-to-text, text-to-speech, and real-time voice orchestration.
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